Windows 10: BSOD HP Envy 15-3040NR On shut down - System_Service_Exception
BSOD HP Envy 15-3040NR On shut down - System_Service_Exception
Own a HP envy 15-3040NR.
Have recently upgraded to Windows 10 Pro on the device. Am now getting the BSOD on shut down - System_Service_Exception.
Usually occurs when I have my two external monitors attached, along with a USB 3.0 Hub.
BSOD Crash Analyst
Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.
Check Creative Technology for driver updates for your audio device
Driver Reference Table - ksaud.sys
4: kd> lmvm ksaud
Browse full module list
start end module name
fffff80c`88380000 fffff80c`88504000 ksaud T (no symbols)
Loaded symbol image file: ksaud.sys
Image path: \SystemRoot\system32\drivers\ksaud.sys
Image name: ksaud.sys
Browse all global symbols functions data
Timestamp: Tue May 12 09:53:39 2015 (5551B183)
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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