1. Joined : Sep 2016
    Posts : 1
    Windows 10 Pro 64 bit
       22 Sep 2016 #1

    BSOD Nearly every day doing basic tasks - WHEA_UNCORRECTABLE_ERROR 124


    Hello. I'm so glad to have found this forum!

    My laptop is about 6 months old. i7-4810MQ CPU @ 2.80GHZ. 16GM Memory. Nearly every day I get a BSOD with WHEA_UNCORRECTABLE_ERROR. I'm typically am not doing anything with a heavy load like gaming.

    Although, If I'm watching a video on Youtube I can typically forsee the BSOD as the sound on the video stutters a little bit... almost like a buzzing sound.

    I have spoken with Dell support and they basically just want me to reinstall Windows. I don't have days to re-install Windows and all my programs... really hoping to find the actual problem and fix it.

    Attached are the files from the instructions.

    I reeeeeaaaallllyy appreciate you taking a look at it.

    Thanks!
      My System SpecsSystem Spec


  2. Joined : Sep 2016
    Vancouver, BC
    Posts : 22
    Win 10 Pro 64 bit 14393
       22 Sep 2016 #2

    bmacbmac said: View Post
    Hello. I'm so glad to have found this forum!

    My laptop is about 6 months old. i7-4810MQ CPU @ 2.80GHZ. 16GM Memory. Nearly every day I get a BSOD with WHEA_UNCORRECTABLE_ERROR. I'm typically am not doing anything with a heavy load like gaming.

    Although, If I'm watching a video on Youtube I can typically forsee the BSOD as the sound on the video stutters a little bit... almost like a buzzing sound.

    I have spoken with Dell support and they basically just want me to reinstall Windows. I don't have days to re-install Windows and all my programs... really hoping to find the actual problem and fix it.

    Attached are the files from the instructions.

    I reeeeeaaaallllyy appreciate you taking a look at it.

    Thanks!
    Don't have time to go into this but briefly from MS:
    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

    Unless someone else can come up with someone. it sounds like the unit may need to go into the garage. Cheers.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       22 Sep 2016 #3

    Overclocking or overheating is usually not the case with laptops, because overclocking is usually not possible and laptop hardware is capable of handling quite a high temperature.

    Based on what I quickly see in the dumps and the age of the laptop it would be easiest to return the laptop, but backup any important data first!
      My System SpecsSystem Spec


 


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