Windows 10: BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games

Page 1 of 3 123 LastLast

  1. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
       21 Sep 2016 #1

    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games


    All righty, so I've been getting this particular BSOD for maybe a month now. The first day I got it several times in a row, though recently it's changed to roughly once a week. Regardless I'd like to get rid of it.

    A few things that I've noticed:
    1: If I'm not gaming, it doesn't happen. Whether this is a symptom or coincidental I can't decide, but I'm leaning towards the former.
    2: In particular, it likes to happen when a game (If it makes any difference, I mostly play League of Legends, Overwatch, and various Steam games) is in the middle of updating.
    3: Most places recommended I update my video driver. I've attempted this twice now (Once in safe mode) and while it seemed to make the BSOD happen less often, it does still happen.


    The program provided in the sticky gave me some trouble creating the zip, but I think I found a way around it. Let me know if this isn't what you guys need.
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My ComputerSystem Spec


  2. Posts : 11,505
    Windows 10 Pro
       23 Sep 2016 #2

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverEasy, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.


    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 102810
    Code:
    3: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff803`32f10000 fffff803`348ac000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Jul 18 23:41:41 2016 (578D4D15)
        CheckSum:         01989001
        ImageSize:        0199C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  3. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
    Thread Starter
       05 Oct 2016 #3

    Axe0,

    I followed your steps to the letter, and while it seemed to work for a while, I got bluescreened again only minutes ago!

    The info gathering tool seemed more cooperative this time, on the plus, so here's the latest dump file.
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My ComputerSystem Spec


  4. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
    Thread Starter
       08 Nov 2016 #4

    Back again. Same issue as before, but suddenly on a much more regular basis.

    Latest dump files here.
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My ComputerSystem Spec


  5. Posts : 11,505
    Windows 10 Pro
       09 Nov 2016 #5

    Please check in C:\Windows\Minidump if there are files present, if so zip them and upload the zip.To zip them, copy them to your desktop, best/easiest IMO would be using command prompt
    • Open an admin command prompt
    • Enter following command
    • Code:
      copy C:\Windows\Minidump\*.dmp "%userprofile%\desktop"
      My ComputersSystem Spec


  6. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
    Thread Starter
       10 Nov 2016 #6

    Hello again Axe0, thanks for the response.

    A few techie friends of mine recommended updating my BIOS, so I did that after the most recent bluescreen (and had maybe three heart attacks in the process thinking I bricked my computer). Hopefully that might put an end to this.

    If it doesn't, the latest dump should be attached here. (Computer likes fighting with my about admin privileges on dump files for some reason, but I think I made it cooperate.)
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My ComputerSystem Spec


  7. Posts : 11,505
    Windows 10 Pro
       10 Nov 2016 #7

    Unfortunately the zip is empty.
      My ComputersSystem Spec


  8. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
    Thread Starter
       10 Nov 2016 #8

    Oh geez. Well I'll just keep fighting with it and in the meantime hope the BIOS update solved it. Appreciate your time regardless.
      My ComputerSystem Spec


  9. Posts : 13
    Windows 10 Home (x64) Version 1607 (build 14393.82)
    Thread Starter
       16 Nov 2016 #9

    Back again. BIOS update unfortunately didn't fix it. Tried updating the drivers again with no luck.

    I'm no expert, but I suspect there might be something left over from DriverEasy hiding out that could cause it? If so what would be a way to search for that and if there is one, get rid of it, aside from a restore point? Meaning something DDU might not pick up, if that's a thing.

    One thing to note is I tried AMD's autodetect tool, and at first it essentially told me it didn't have any drivers matching my GPU (Which it did recognize), which is...Concerning. With the current drivers though it's telling me that I'm up to date, instead.

    Also think I finally managed to make the dump files and associated program cooperate. Zip should be attached.

    Thanks again for your efforts! I know I've probably become a hassle at this point, ahah.
    BSOD Thread_Stuck_In_Device_Driver, mostly when gaming/updating games Attached Files
      My ComputerSystem Spec


  10. Posts : 11,505
    Windows 10 Pro
       16 Nov 2016 #10

    I'm no expert, but I suspect there might be something left over from DriverEasy hiding out that could cause it?
    - If a system restore point has been used prior the installation, then there is nothing present of DriverEasy.
    - If you uninstalled DriverEasy, but DriverEasy didn't provide in an option to revert back the driver installations (through it's own program or while uninstalling) then the drivers are still present. Possibly some files and registry stuff are also still present.
    - If you uninstalled DriverEasy and did revert back the driver installations then there are possibly only some files and registry stuff left behind.

    If so what would be a way to search for that and if there is one, get rid of it, aside from a restore point?
    A system backup prior the installation of the drivers or a clean installation of Windows.
    With any other method you may risk that some drivers installed by DriverEasy may be not reverted back, that is if any log about driver installation is not deleted (if created at all). If any log for the driver installation is created then you can check on the DriverEasy forum if anyone mentions the location of the log.

    Meaning something DDU might not pick up, if that's a thing.
    DDU only takes care of the display drivers, no other drivers are included.
      My ComputersSystem Spec


 
Page 1 of 3 123 LastLast

Related Threads
So I'm not actually a gamer, but this doesn't count that much for the theme of the thread. I play from time to time the Witcher series, but for W10 I still have the display drivers got by Update Center from October 2015. I got a NVidia 840M...
Every so often (especially when I have a game and a web-browser open simultaneously) my computer will BSOD, into THREAD_STUCK_IN_DEVICE_DRIVER. As far as I recall this only started happening after updating my AMD driver to the Crimson edition thing,...
BSOD THREAD_STUCK_IN_DEVICE_DRIVER 0x100000ea in BSOD Crashes and Debugging
I was away from the pc having dinner came back and noticed pc had rebooted itself before i left the pc to have dinner I had edge browser open with a few tabs running and toview app running for the tv I believe I had a update installed Security...
BSOD THREAD_STUCK_IN_DEVICE_DRIVER error in BSOD Crashes and Debugging
Hi there, I've a problem when playing games or attempting to update my processor, at the moment when I try to update to amd Catalyst Software Suite 15.7.1 I get the BSOD in the title. I've run sfc/scannow multiple times and it's showed no errors...
30761 30762 Hey, So i was just browsing facebook and clicked on a link and the computer froze up and the screen blanked out. There was no display after a split second but I had to manually restart the computer. I presumed it was a BSOD and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:23.
Find Us