1. Joined : Sep 2015
    Posts : 29
    Windows 10
       19 Sep 2016 #1

    windows 10 crash (blue screen) when opening new app


    Saturday I downloaded an App (Ear Trumpet) in the Store and when I open, I got the BSOD. When the PC restarts I uninstalled it.

    But today, I downloaded another App (KODI), when I open it, BSOD again.

    I have Windows 10 pro up to date (v1607) build 14393.187

    This probably started after the last update (09/13/2016).
    Any app that I had downloaded and installed before work normally.

    I'm doing a sfc /scannow right now to see if you find any errors.

    Any help?

    P.S. Sorry my english.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       20 Sep 2016 #2

    oliverpowell said: View Post
    Hi, might be your system’s Windows get affected by a virus or you have installed an application or software, which is not compatible with your system, and that’s why it is creating a BSOD issue.
    Both occasions very rarely happen....

    @renk23 Please read BSOD Posting Instructions & How to upload files
      My System SpecsSystem Spec


 


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