1.    18 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 2
    Windows 10 64 Bit

    Computer turning off at random times - No error code unfortunately


    Hi guys

    I have been having a bit of problem with my computer - I have windows 10 installed

    It feels like approximately every second night my computer is turning off by itself at night and I have no reason why - I was wondering if any one could have a quick look at the zip

    It has once this week turned off for me during the day when I was using the computer

    -I always leave this computer on so had a little theory it could be the power supply?

    Thanks so much
      My ComputerSystem Spec
  2.    18 Sep 2016 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,115
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by ExodusNZ View Post
    ...had a little theory it could be the power supply?
    Well, it's not a BSOD. The last one (of your two) was:
    Event[1743]:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 2016-08-06T20:16:13.620
    Event ID: 1001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: PRADIP
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a01f5a621a5aac, 0xb3b72be0b49b1395, 0x0000000000000006, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 03599a50-1609-4553-bed5-bc1733a71ed1.
    Your event log shows nine unexpected shutdowns, the first being:
    Event[1562]:
    Log Name: System
    Source: EventLog
    Date: 2016-08-04T13:51:17.347
    Event ID: 6008
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: PRADIP
    Description:
    The previous system shutdown at 1:38:52 AM on ?4/?08/?2016 was unexpected.
    The last was:
    Event[3786]:
    Log Name: System
    Source: EventLog
    Date: 2016-09-19T12:17:37.567
    Event ID: 6008
    ...
    This has all the hallmarks of a loss of power. Whether that's due to a fault in the power supply, a wiring fault in your home or an interruption in the supply from your power company I can't tell. If you happen to be using a UPS, then that eliminates outside factors and points to a faulty power supply.

    As an experiment, pull the power plug and deliberately cut the power. Now restore the power. Does the system reboot immediately? If not and you have to manually turn it on again it could be a power cut that causes your headaches. If it does reboot immediately, then you can eliminate any external cause and finger the power supply as the likely culprit.

    PS: The reason I ask for this experiment is that most of the reports of an unexpected shutdown were made quite some time after the shutdown time they report. This suggest you restarted the PC yourself when you noticed it had stopped. I'm guessing (if it had been due to a power cut) the power would have been restored long before that.
    Last edited by Bree; 18 Sep 2016 at 21:06. Reason: PS:
      My ComputersSystem Spec
  3.    22 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 2
    Windows 10 64 Bit
    Thread Starter

    Quote Originally Posted by Bree View Post
    Well, it's not a BSOD. The last one (of your two) was:

    Your event log shows nine unexpected shutdowns, the first being:


    The last was:


    This has all the hallmarks of a loss of power. Whether that's due to a fault in the power supply, a wiring fault in your home or an interruption in the supply from your power company I can't tell. If you happen to be using a UPS, then that eliminates outside factors and points to a faulty power supply.

    As an experiment, pull the power plug and deliberately cut the power. Now restore the power. Does the system reboot immediately? If not and you have to manually turn it on again it could be a power cut that causes your headaches. If it does reboot immediately, then you can eliminate any external cause and finger the power supply as the likely culprit.

    PS: The reason I ask for this experiment is that most of the reports of an unexpected shutdown were made quite some time after the shutdown time they report. This suggest you restarted the PC yourself when you noticed it had stopped. I'm guessing (if it had been due to a power cut) the power would have been restored long before that.
    Hi - Thanks for the reply!

    Its definitely not the power at home (wish it was!) because my other computer is not turning off!??

    So ive been taking the power cable out of the power box and plugging it back in but the computer has never turned back on - So based on what you said since its not turning back on, it could of been external causes?
      My ComputerSystem Spec

 


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