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  1.    16 Sep 2016 #1
    Join Date : Aug 2015
    Posts : 20
    win 8.1

    BSOD IRQL not less


    I have been getting the BSOD for about the last ten days or so,I have been to every forum,tried everything they have suggested.and as soon as I think it's fixed,It crashes again.In my event viewer,I see a few of these.anyone tell me what is happening and how to fix the issue? this is a laptop with no hardware changes,and memory tested with both win mem test and mem 88 test both show no problems.
    Log Name: System
    Source: Service Control Manager
    Date: 9/16/2016 4:33:46 PM
    Event ID: 7022
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Aceraspire5
    Description:
    The File History Service service hung on starting.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7022</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2016-09-16T21:33:46.617529100Z" />
    <EventRecordID>5801</EventRecordID>
    <Correlation />
    <Execution ProcessID="840" ThreadID="2340" />
    <Channel>System</Channel>
    <Computer>Aceraspire5</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">File History Service</Data>
    <Binary>660068007300760063000000</Binary>
    </EventData>
    </Event>
      My ComputerSystem Spec
  2.    17 Sep 2016 #2
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro
      My ComputersSystem Spec
  3.    17 Sep 2016 #3
    Join Date : Aug 2015
    Posts : 20
    win 8.1
    Thread Starter
      My ComputerSystem Spec
  4.    18 Sep 2016 #4
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro
      My ComputersSystem Spec
  5.    21 Sep 2016 #5
    Join Date : Aug 2015
    Posts : 20
    win 8.1
    Thread Starter

    Attachment 102512
    Hope this is the right one.
      My ComputerSystem Spec
  6.    22 Sep 2016 #6
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Yes, but unfortunately it is empty.
    Let's try it a little different.

    Before the DM Log Collector says 'press any key to close', a folder called 'SFdebugFiles' is present on the desktop.
    Zip this folder first BEFORE closing the DM Log Collector, this folder contains all files that are collected.

    When you press a key with the screen 'press any key to close', the DM Log Collector deletes the folder, that is why it is important to zip the folder before closing.
      My ComputersSystem Spec
  7.    22 Sep 2016 #7
    Join Date : Aug 2015
    Posts : 20
    win 8.1
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Yes, but unfortunately it is empty.
    Let's try it a little different.

    Before the DM Log Collector says 'press any key to close', a folder called 'SFdebugFiles' is present on the desktop.
    Zip this folder first BEFORE closing the DM Log Collector, this folder contains all files that are collected.

    When you press a key with the screen 'press any key to close', the DM Log Collector deletes the folder, that is why it is important to zip the folder before closing.
    I still have a file called a folder called 'SFdebugFiles' present on the desktop,just can't get it to post on here.

      My ComputerSystem Spec
  8.    22 Sep 2016 #8
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    As mentioned, zip the folder.
    A folder cannot be directly uploaded, it needs to be zipped first.
      My ComputersSystem Spec
  9.    22 Sep 2016 #9
    Join Date : Aug 2015
    Posts : 20
    win 8.1
    Thread Starter
      My ComputerSystem Spec
  10.    23 Sep 2016 #10
    Join Date : Jun 2015
    Posts : 12,683
    Windows 10 Pro

    Try the .bat version to see if it makes a difference in actually creating something that is not empty.
    Attachment 102798

    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present
    If there are a few missing, no problem as we can get them manually if required
      My ComputersSystem Spec

 
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