Windows 10: Computer crashes while I'm playing various videogames

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  1.    16 Sep 2016 #1

    Computer crashes while I'm playing various videogames


    everytime I run a videogame (3D,2D graphic adventure, no matter what) at a certain point the PC stops working, the screen turns black and the system reboots itself.


    thank you for the help


    Sh3rlock
      My ComputerSystem Spec


  2. Posts : 11,533
    Windows 10 Pro
       17 Sep 2016 #2

    Please uninstall all ASUS programs, they're known for causing BSODs.


    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 101900
    Code:
    5: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff800`ba120000 fffff800`bbaac000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Sep 07 17:10:40 2016 (57D02DF0)
        CheckSum:         01957645
        ImageSize:        0198C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    18 Sep 2016 #3

    thank you, but it didn't work...
      My ComputerSystem Spec

  4.    18 Sep 2016 #4

    Do you have the latest AMD drivers installed?
      My ComputersSystem Spec

  5.    18 Sep 2016 #5

    yep
      My ComputerSystem Spec

  6.    18 Sep 2016 #6

    this is the new report
      My ComputerSystem Spec


  7. Posts : 11,533
    Windows 10 Pro
       18 Sep 2016 #7

    Please change your system language, I can't read almost all logs
    Language - Add, Remove, and Change in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec

  8.    18 Sep 2016 #8

    is it ok?
      My ComputerSystem Spec


  9. Posts : 11,533
    Windows 10 Pro
       18 Sep 2016 #9

    Until now I still cannot read the most recent logs, probably because they've already been written.

    Please reboot the system and upload a new zip, after the reboot stuff like service status changes are being logged so then I should be able to read the logs. Please note that this is only a test to ensure the logs are being written in english.

    Code:
    Event[16183]:
      Log Name: System
      Source: Microsoft-Windows-DNS-Client
      Date: 2016-09-18T11:52:40.109
      Event ID: 1014
      Task: N/A
      Level: Avviso
      Opcode: Informazioni
      Keyword: N/A
      User: S-1-5-20
      User Name: NT AUTHORITY\SERVIZIO DI RETE
      Computer: botolo
      Description: 
    Timeout della risoluzione dei nomi per il nome google.it. Nessun server DNS configurato ha risposto.
    
    Event[16184]:
      Log Name: System
      Source: Microsoft-Windows-DistributedCOM
      Date: 2016-09-18T11:52:56.928
      Event ID: 10010
      Task: N/A
      Level: Errore
      Opcode: Informazioni
      Keyword: Classico
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: botolo
      Description: 
    Il server {784E29F4-5EBE-4279-9948-1E8FE941646D} non ha effettuato la registrazione con DCOM nel tempo richiesto.
    
    Event[16185]:
      Log Name: System
      Source: EventLog
      Date: 2016-09-18T12:00:00.246
      Event ID: 6013
      Task: N/A
      Level: Informazioni
      Opcode: N/A
      Keyword: Classico
      User: N/A
      User Name: N/A
      Computer: botolo
      Description: 
    Il periodo di disponibilitą del sistema č 646 secondi.
    
    Event[16186]:
      Log Name: System
      Source: Service Control Manager
      Date: 2016-09-18T12:20:29.647
      Event ID: 7040
      Task: N/A
      Level: Informazioni
      Opcode: N/A
      Keyword: Classico
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: botolo
      Description: 
    Č stato modificato il tipo di avvio del servizio Programma di installazione dei moduli di Windows da Avvio su richiesta a Avvio automatico.
    
    Event[16187]:
      Log Name: System
      Source: Volsnap
      Date: 2016-09-18T12:30:00.202
      Event ID: 33
      Task: N/A
      Level: Informazioni
      Opcode: N/A
      Keyword: Classico
      User: N/A
      User Name: N/A
      Computer: botolo
      Description: 
    La copia shadow meno recente del volume C: č stata eliminata per mantenere la percentuale di utilizzo dello spazio su disco per le copie shadow del volume C: al di sotto del limite definito dall'utente.
      My ComputersSystem Spec

  10.    18 Sep 2016 #10

    ok, this one shuold be in Eng.
      My ComputerSystem Spec


 
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