BSOD once a day, error "Unexpected Store Exception"

Cornflak · 16 Sep 2016

Hi,

I keep encountering the blue screen of death once every day. It does not matter what I am doing. It has happened when I play games, and it has happened when my computer is idle. The computer will freeze for about 10 seconds and then the BSOD will appear. The error code is: Unexpected Store Exception.

After that, the computer reboots to a black screen which asks me to choose a bootable device, but pressing any key does not do anything and I am forced to manually reboot by holding down the power button on my computer. Once I have done this, the computer reboots just fine. The error will not occur again until the next day.

Please help, and thanks! Attachment 101615

axe0 · 17 Sep 2016

Diagnostics Test

HDD TEST

Note

Please run HDTune first, in the order posted!

Run HDTune to

check the health,
scan for errors, no quick scan but full scan
run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

the health,
the error scan,
the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log

Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

Cornflak · 18 Sep 2016

Attachment 101944 Attachment 101945 Attachment 101946 Attachment 101947

I have uploaded all of the tests except for the SeaTools test, because I do not have anything to burn the image onto yet (such as a USB drive or CD). I hope this information will suffice. Let me know!

axe0 · 18 Sep 2016

Unfortunately this information does not suffice because it is necessary to run the tests on all partitions/drives present on the system.

Cornflak · 18 Sep 2016

Attachment 102102 Attachment 102103 Attachment 102104

Okay. I ran the tests on my other drive, which is a SSD. These are the results. I can try scanning my HDD with SeaTools if you still need that.

Cornflak · 18 Sep 2016

I used SeaTools for Windows and ran a long generic test for my HDD. It passed.

However, I'm unable to run a SeaTools test using DOS because it claims that there are no hard drives detected.

axe0 · 19 Sep 2016

Reseat the cables of the hard drive and try Seatools DOS again.

Don't forget to run chkdsk and upload the log.

Cornflak · 19 Sep 2016

I'll try that later today. I uploaded the chkdsk results in my first response. Is that what you needed?

axe0 · 19 Sep 2016

I've missed the chkdsk log

It looks fine :)

Cornflak · 23 Sep 2016

I unplugged the cables to my HDD and SSD, and then I plugged them back in. When I rebooted into Seatools DOS, it still said that it couldn't find any hard drives.