Windows 10: Constant blue screens/hard resets for new PC


  1. Posts : 3
    Windows 10 64bit
       15 Sep 2016 #1

    Constant blue screens/hard resets for new PC


    This is a newly built computer and I upgraded to Win 10 from my retail copy of Win 7.

    I got random BSOD like every hour, with no clues....

    Thing seems get worse after my installation of the game Division, not sure if it s related.

    I have formatted the machine and the problem persists. Really run out of methods and any help would be very much appreciated!!

    Enclosed the log below
      My ComputerSystem Spec


  2. Posts : 12,346
    Windows 10 Pro
       17 Sep 2016 #2




    Constant blue screens/hard resets for new PC Diagnostics Test Constant blue screens/hard resets for new PC
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums






    Constant blue screens/hard resets for new PC Diagnostic Test Constant blue screens/hard resets for new PC
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


  3. Posts : 3
    Windows 10 64bit
    Thread Starter
       18 Sep 2016 #3

    Thanks very much for instruction. Please see the latest log for another few crash

    Attachment 102031

    HD tune results

    1. SDD

    Attachment 102032Attachment 102033Attachment 102034

    2. Harddrive

    Attachment 102035Attachment 102036Attachment 102037Attachment 102038

    SeaTools Dos

    1. Harddrive - not sure if that's completed, after awhile, it returned the below
    Attachment 102039

    Checkdisc log

    1. SDD

    Attachment 102040

    2. Harddrive

    Attachment 102041

    Will do the memory test tonight before sleep. Thanks very much for your help in advance

    And not sure if there are anything deal with the "ATKEX_cmd.exe", I encountered error on it consistently. See below the reliability information from Windows:

    Attachment 102043
      My ComputerSystem Spec


  4. Posts : 12,346
    Windows 10 Pro
       18 Sep 2016 #4

    SeaTools didn't finish, see 'Test Information and Results' on the photo. When a long test is finished succesfully you should see 'Long Test PASSED'.
      My ComputersSystem Spec


 

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