1.    15 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 6
    Windows 10 64 bit

    BSOD while gaming error 0x00000124


    Sudden and hard freezing while gaming. Luckily. My system rebooted this time after the freeze and I seen the error in event viewer. I do know its hardware related. I just don't know what. I really lucked out. Because this whole time. It just hard freezes and cant do nothing. Must power down and restart.

    ****EDIT****

    I am attaching another log. I just had it happen again right now while playing a game. Also attaching pictures from WhoCrashed that caught this last crash.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffb988e6064028, 0x00000000be000000, 0x000000000100110a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 20da6c4c-848c-4262-a97b-a535a87de3d3.
    Last edited by FattiesGoneWild; 15 Sep 2016 at 23:43.
      My ComputerSystem Spec
  2.    16 Sep 2016 #2
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Hi FattiesGoneWild,

    Welcome to the 10forums

    You can leave out any reports from such programs as WhoCrashed or BlueScreen Viewer, the wouldn't provide any information I won't get from the zips uploaded.

    Please check your SSD for firmware updates
    Download | Samsung V-NAND SSD

    Please check HP for BIOS updates.

    Could you try to reproduce any problem (BSOD or system freeze) in safe mode please. It'll help us determine more easily if the crashes indeed are hardware problems.
      My ComputersSystem Spec
  3.    16 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 6
    Windows 10 64 bit
    Thread Starter

    Hi,

    It is a OEM version. No firmware update for it on Samsung website. Even on HP's for my particular system. Running the latest bios from HP for my system. I would love to reproduce it in safe mode. The problem is. The freezing only happens while gaming. Sometimes I can go 2 hours or more with no freezing. Other times its with in 30-45 mins etc. The system itself using the OS for everything else is fine. No freezing at all.
      My ComputerSystem Spec
  4.    17 Sep 2016 #4
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    No problem

    Please update or reinstall all drivers provided by HP.
      My ComputersSystem Spec
  5.    17 Sep 2016 #5
    Join Date : Sep 2016
    Posts : 6
    Windows 10 64 bit
    Thread Starter

    I done even better then that. Yesterday I done a brand new fresh install of Windows 10 and installed drivers. Still happened. I just completed a 24 hour test with Aida64 stressing the whole system with all options checked. Nothing. No freeze, errors or any thing. I feel like I am chasing a ghost here and have no idea what is causing it. Unless I am wrong. I believe there is no way a system could pass a 24 hour test with Aida64 with all tests checked. It is extremely stressful and will push it to the max. Are you seeing any clues its very well possible a driver issue? I thought it was pointing to a hardware issue. Maybe a combination? I don't know.

    This is really stressing me out. I use this system daily and like to play games when I have time.

    Attachment 101935

    Attachment 101936

    Attachment 101937
      My ComputerSystem Spec
  6.    18 Sep 2016 #6
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    I personally wouldn't rely on it, it isn't that good of a test.

    I believe there is no way a system could pass a 24 hour test with Aida64 with all tests checked
    There you're wrong, I've done a 3-4 days stress test with aida64 without a single problem. Aida64 doesn't stress very well IMO when comparing for example the CPU stress part with other CPU stress tests.

    I would recommend to run sole stress tests, they are usually much better as they can focus on a single part of the system.



    BSOD while gaming error 0x00000124 STOP 0x124 Troubleshooting BSOD while gaming error 0x00000124
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD while gaming error 0x00000124 ONE BSOD while gaming error 0x00000124
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    BSOD while gaming error 0x00000124 TWO BSOD while gaming error 0x00000124
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    BSOD while gaming error 0x00000124 Diagnostics Test BSOD while gaming error 0x00000124
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums




    BSOD while gaming error 0x00000124 FOUR BSOD while gaming error 0x00000124
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec
  7.    24 Sep 2016 #7
    Join Date : Sep 2016
    Posts : 6
    Windows 10 64 bit
    Thread Starter

    Just a update. Problem has been resolved since my last post. I had a loose connection some where.
      My ComputerSystem Spec
  8.    25 Sep 2016 #8
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Could you please specify what loose connection you mean? This would help others
      My ComputersSystem Spec
  9.    25 Sep 2016 #9
    Join Date : Sep 2016
    Posts : 6
    Windows 10 64 bit
    Thread Starter

    Sure. It was my cpu power connector. I did not have it fully seated in. This time it "clicked" in and I could hear it. I went back and racked my brain with this. I remember when I plugged it in last time. I did not hear a click of any sort. This time I heard it and its been fine ever since.
      My ComputerSystem Spec
  10.    25 Sep 2016 #10
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Thank you for posting the solution
      My ComputersSystem Spec

 


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