Windows 10: BSOD after Updating Drivers with MSI Live Update Solved

  1.    13 Sep 2016 #1

    BSOD after Updating Drivers with MSI Live Update


    Hello Community,
    hopefully you can Help me

    I did a clean Windows 10 installation today, after installing all drivers from my mainboard cd, everything was fine.
    Then i updated the Drivers with the MSI-Live-Update-Tool and restarted the pc.
    This is where i got the BSOD which said "Bad-Pool-Header".
    I had to reset the PC 3 times, then i was able to get back into windows.

    I think it is the "realtek HD audio driver" causing the problem but i am not good in PC-Analystics so i hope to get some help and possibly the new driver link because for the realtek driver i was not able to find a newer version.

    General PC-Specs:
    Computer Type PC/Desktop
    OS Win 10 Pro X64
    CPU Intel I7 4790K not overclocked
    Motherboard MSI Z97 GD65 Gaming
    Memory 32GB
    Graphics Card Nvidia Geforce GTX 1070 Gaming

    Thanks in advance
    Dragonfruit/Sebastian
      My ComputerSystem Spec


  2. Posts : 11,513
    Windows 10 Pro
       14 Sep 2016 #2

    Hi Sebastian,

    Welcome to the 10forums

    It is not your audio driver causing the crashes, but the MSI software.
    My recommendation is to uninstall all MSI programs and install all the drivers from the MSI support page instead.
    Code:
    4: kd> lmvm amifldrv64
    Browse full module list
    start             end                 module name
    fffff800`fe700000 fffff800`fe705000   amifldrv64 T (no symbols)           
        Loaded symbol image file: amifldrv64.sys
        Image path: \??\C:\MSI\Smart Utilities\amifldrv64.sys
        Image name: amifldrv64.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Oct 07 18:50:32 2009 (4ACCC6D8)
        CheckSum:         0001259F
        ImageSize:        00005000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    14 Sep 2016 #3

    Thanks i will try this when i return home this afternoon.
    The problem / the BSOD occurs everytime i try to install a new audio driver version thats why i thought it might be that.
    I'll start by removing the smart utilities and then trying to install the audio driver.
      My ComputerSystem Spec

  4.    15 Sep 2016 #4

    Thanks was able to update and install new drivers flawless after uninstalling "MSI Smart Utilities"
      My ComputerSystem Spec


  5. Posts : 11,513
    Windows 10 Pro
       15 Sep 2016 #5

      My ComputersSystem Spec


 

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