kernel power error

  1.    11 Sep 2016 #1

    kernel power error

    twice in two days my computer has shut down while im using it , it a surface 3 windows 10

    processor :intel(r) atom(tm) x7-Z8700 CPU @ 1.60GHZ

    I check the event viewer and this came up:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    <Event xmlns="">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{322C3B2A-2008-55B3-BA6E-77220C37D6B4}" /> 
    <TimeCreated SystemTime="2016-09-12T00:39:52.627716700Z" /> 
    <Correlation /> 
    <Execution ProcessID="4" ThreadID="8" /> 
    <Security UserID="S-1-5-18" /> 
    - <EventData>
    <Data Name="BugcheckCode">0</Data> 
    <Data Name="BugcheckParameter1">0x0</Data> 
    <Data Name="BugcheckParameter2">0x0</Data> 
    <Data Name="BugcheckParameter3">0x0</Data> 
    <Data Name="BugcheckParameter4">0x0</Data> 
    <Data Name="SleepInProgress">0</Data> 
    <Data Name="PowerButtonTimestamp">131180784219139725</Data> 
    <Data Name="BootAppStatus">0</Data> 

    I dont know if i need to give more info , what does this error mean and what can i do to fix it?

    Last edited by natfoster26; 11 Sep 2016 at 22:00.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       12 Sep 2016 #2

    Hi natfoster26,

    what does this error mean
    my computer has shut down while im using it
    Either I'm not understanding the question, or you've answered it yourself

    I would recommend to check your laptop manufacturer for driver updates and install/reinstall all available drivers, you'd want to check for BIOS updates too.
      My ComputersSystem Spec


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