1.    11 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 1
    windows 10

    kernel power error

    twice in two days my computer has shut down while im using it , it a surface 3 windows 10

    processor :intel(r) atom(tm) x7-Z8700 CPU @ 1.60GHZ

    I check the event viewer and this came up:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{322C3B2A-2008-55B3-BA6E-77220C37D6B4}" /> 
    <TimeCreated SystemTime="2016-09-12T00:39:52.627716700Z" /> 
    <Correlation /> 
    <Execution ProcessID="4" ThreadID="8" /> 
    <Security UserID="S-1-5-18" /> 
    - <EventData>
    <Data Name="BugcheckCode">0</Data> 
    <Data Name="BugcheckParameter1">0x0</Data> 
    <Data Name="BugcheckParameter2">0x0</Data> 
    <Data Name="BugcheckParameter3">0x0</Data> 
    <Data Name="BugcheckParameter4">0x0</Data> 
    <Data Name="SleepInProgress">0</Data> 
    <Data Name="PowerButtonTimestamp">131180784219139725</Data> 
    <Data Name="BootAppStatus">0</Data> 

    I dont know if i need to give more info , what does this error mean and what can i do to fix it?

    Last edited by natfoster26; 11 Sep 2016 at 22:00.
      My ComputerSystem Spec
  2.    12 Sep 2016 #2
    Join Date : Jun 2015
    Posts : 13,060
    Windows 10 Pro

    Hi natfoster26,

    what does this error mean
    my computer has shut down while im using it
    Either I'm not understanding the question, or you've answered it yourself

    I would recommend to check your laptop manufacturer for driver updates and install/reinstall all available drivers, you'd want to check for BIOS updates too.
      My ComputersSystem Spec


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