Windows 10: BSOD with Torrex on one laptop but not another. Both running win 10

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  1. Posts : 12,328
    Windows 10 Pro
       14 Sep 2016 #31

    The latest dump looks similar to the others.
      My ComputersSystem Spec

  2.    14 Sep 2016 #32

    Just ran Torrex on an Ethernet connection for over 3 hours while I took a young lady for dinner and no BSODs. The problem is obviously specific to the wireless connection. I cannot continue on Ethernet because I cannot use my printers and cannot move the laptop.

    Tell me when you give up so I can move this issue to HP.


    zaki494 said: View Post
    After sending the last message I launched Torrex after reinstalling all the drivers, got BSOD 2mins later. I will now try Torrex with an Ethernet connection.

    So far I only get BSOD with Torrex and only on this laptop. Look at the latest dump file.
      My ComputerSystem Spec


  3. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       14 Sep 2016 #33

    zaki494 said: View Post
    Tell me when you give up so I can move this issue to HP.
    Wouldn't it make more sense to contact the Torrex developer? Lots of times software is the cause and only manifests a Stop at the hardware level.

    Or... you can contact Broadcom, HP, and Torrex - they'll all point fingers, but one might actually help with a setting or an eventual patch.

    A full dump might tell you more, but I'm no longer a dump reader (too old ... )
      My ComputerSystem Spec

  4.    14 Sep 2016 #34

    The problem is I contacted Torrex and they sent me a beta which is now an update but it made no difference. Also to be fair to them Torrex works on my Lenovo wifi and works on the HP Ethernet. Obviously the problem lies with Broadcom or HP.

    I was hoping you came across this problem before and know of a setting or patch that I can apply.

    I will revert to HP because the Broadcom site is not designed for consumers.

    Slartybart said: View Post
    Wouldn't it make more sense to contact the Torrex developer? Lots of times software is the cause and only manifests a Stop at the hardware level.

    Or... you can contact Broadcom, HP, and Torrex - they'll all point fingers, but one might actually help with a setting or an eventual patch.

    A full dump might tell you more, but I'm no longer a dump reader (too old ... )
      My ComputerSystem Spec


  5. Posts : 12,328
    Windows 10 Pro
       15 Sep 2016 #35

    Is the laptop an upgrade from Windows 8.1 or 7? If so did Torrex work before upgrading?
      My ComputersSystem Spec

  6.    15 Sep 2016 #36

    Good morning, Its an upgrade from 8.1 but it was bought directly from HP online store and the win 10 update came out 1 month later. As you can tell from the specs the laptop was not off-the-shelf so I did order the fastest, biggest, best etc... when I defined the specs.

    I only began using Torrex after updating to win 10 because bittorrent began crashing about midway through this year (some dubious windows update).

    For info Torrex has been running on the HP all night on Ethernet without a single BSOD. Probably is certainly to do with Wifi

    axe0 said: View Post
    Is the laptop an upgrade from Windows 8.1 or 7? If so did Torrex work before upgrading?
      My ComputerSystem Spec


  7. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Sep 2016 #37

    zaki494 said: View Post
    ...
    For info Torrex has been running on the HP all night on Ethernet without a single BSOD. Probably is certainly to do with Wifi
    Good troubleshooting.

    Here's what I would do:

    Compare the configurations on both machines (Torrex and IP).
    This is difficult to troubleshoot in a forum, but since you have one machine that doesn't BSOD, you might find something on the Lenovo that is not set or set differently on the HP. It's a pain, but ...

    On both machines:
    Command prompt
    ipconfig /all
    Compare the settings.

    On the HP - try: Network Adapters - Cleanup and Reset in Windows 10 - Windows 10 Forums

    A catchall thread on network issues: Solved Resolve network issues - Windows 10 Forums

    Test another torrent pgm to see if there is a generic issue with the WiFi adapter or the settings
    -> qBittorrent official website

    As a last ditch effort, I'd backup my machine and clean install Win10:


    Sorry I can't be more specific on the issue, but there are many things that could affect the issue.
    I've run out of suggestions, best of luck.

    Bill
    .
      My ComputerSystem Spec

  8.    15 Sep 2016 #38

    Hello,

    Just for those who have a similar problem and are watching this thread, I have tested Bittorrent and utorrent both with the same result.

    The most obvious difference between the Lenovo and HP is that the Lenovo does not use the Broadcom driver.

    I already did a clean re-install when we started this thread based on your instructions, (check the beginning of this thread).

    I will try the cleanup of the network etc... if it is resolved I will post on this thread. Meanwhile I have been running Torrex on the HP since this morning with ethernet and there are no BSODs.

    Slartybart said: View Post
    Good troubleshooting.

    Here's what I would do:

    Compare the configurations on both machines (Torrex and IP).
    This is difficult to troubleshoot in a forum, but since you have one machine that doesn't BSOD, you might find something on the Lenovo that is not set or set differently on the HP. It's a pain, but ...

    On both machines:
    Command prompt
    ipconfig /all
    Compare the settings.

    On the HP - try: Network Adapters - Cleanup and Reset in Windows 10 - Windows 10 Forums

    A catchall thread on network issues: Solved Resolve network issues - Windows 10 Forums

    Test another torrent pgm to see if there is a generic issue with the WiFi adapter or the settings
    -> qBittorrent official website

    As a last ditch effort, I'd backup my machine and clean install Win10:


    Sorry I can't be more specific on the issue, but there are many things that could affect the issue.
    I've run out of suggestions, best of luck.

    Bill
    .
      My ComputerSystem Spec


  9. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       16 Sep 2016 #39

    Thanks for the update and sorry about the clean install suggestion (sometimes I post while I'm thinking about the issue and don't re-read the thread )

    A few other things come to mind and then I really am out of ideas.

    Try disabling the Bluetooth adapter - there were issues a while back with anything BT.

    You might wnat to buy a good but inexpensive USB wireless adapter. I picked up an ASUS USB-N53 for $30 because the BCM half card in my HP was terrible.

    Ok, I'll see how your thread turns out.

    Again, best of luck.

    Bill
    .
      My ComputerSystem Spec

  10.    22 Sep 2016 #40

    I believe I have a solution though I think it is temporary. I went to the adaptor driver and found 3 previous HP provided drivers, all still resulted in BSOD. There was a driver without a reference number which I believe is the bundled windows generic driver. I installed that and it seems my problem is solved without any deterioration in download speed and 2 hours later no BSOD.

    I said I is temporary because sooner or later HP will come up with a driver that actually works!

    FYI


    Slartybart said: View Post
    Thanks for the update and sorry about the clean install suggestion (sometimes I post while I'm thinking about the issue and don't re-read the thread )

    A few other things come to mind and then I really am out of ideas.

    Try disabling the Bluetooth adapter - there were issues a while back with anything BT.

    You might wnat to buy a good but inexpensive USB wireless adapter. I picked up an ASUS USB-N53 for $30 because the BCM half card in my HP was terrible.

    Ok, I'll see how your thread turns out.

    Again, best of luck.

    Bill
    .
      My ComputerSystem Spec


 
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