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  1. Joined : Sep 2016
    Posts : 8
    Microsoft Windows 10 Pro 64-bit
       08 Sep 2016 #1

    Getting random BSOD VIDEO_TDR_FAILURE (nvlddmkm.sys)


    Hello,

    I recently completed a new Windows 10 build and I have been getting the BSOD VIDEO_TDR_FAILURE. I occurs randomly after web browsing, watching videos, and a few have happened when I wasn't around. I appears to be related to my video card and im wondering if it is a driver issue? I have attached my dumps for review. Thanks in advance for any help.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       10 Sep 2016 #2

    Hi Dyrtyred,

    I would highly recommend that you lower your memory frequency to 2133MHz so any compatibility problems with the CPU & RAM won't happen.
      My System SpecsSystem Spec


  3. Joined : Sep 2016
    Posts : 8
    Microsoft Windows 10 Pro 64-bit
       10 Sep 2016 #3

    Ok, I can change that. Do you thin that was contributing to the BSOD I was having?
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       15 Sep 2016 #4

    Sorry for the delay, we're quite busy since a few weeks.

    The possibility exists.

    Have you had BSODs since the last post?
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Posts : 8
    Microsoft Windows 10 Pro 64-bit
       15 Sep 2016 #5

    Yes I still have been getting the BSOD error. I tried doing a repair install but on one of the restarts I got another BSOD and the repair install failed. I also used the Display Driver Uninstaller to remove and reinstall the Nvidia driver as well. So far no luck.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       15 Sep 2016 #6

    I got another BSOD
    I'll need a new dump (zip from DM Log Collector)
      My System SpecsSystem Spec


  7. Joined : Sep 2016
    Posts : 8
    Microsoft Windows 10 Pro 64-bit
       15 Sep 2016 #7

    OK, attached
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 Sep 2016 #8




    Getting random BSOD VIDEO_TDR_FAILURE (nvlddmkm.sys) Diagnostic test Getting random BSOD VIDEO_TDR_FAILURE (nvlddmkm.sys)
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

    When finished, make a photo/screenshot of Furmark and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My System SpecsSystem Spec


  9. Joined : Sep 2016
    Posts : 8
    Microsoft Windows 10 Pro 64-bit
       16 Sep 2016 #9

    Results of Furmark
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,906
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Sep 2016 #10

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    Attachment 101793
    Attachment 101794
      My System SpecsSystem Spec


 
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