BSOD on startup (ntoskrnl.exe)

  1.    06 Sep 2016 #1

    BSOD on startup (ntoskrnl.exe)

    When I started up windows, the little white dotted circle in the black screen stopped spinning for a good minute, then had to reboot again, and I got a dump file. I read it, and had an issue with ntoskrnl.exe. I looked it up, and read that most of the time, it means bad RAM. I did the windows memory diagnostic, and got no problems detected. So, whats the issue?
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       07 Sep 2016 #2

    Hi jonathan4210,

    Welcome to the 10forums :)

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 100324
    6: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff801`28080000 fffff801`297dc000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Feb 10 04:25:15 2016 (56BAAD9B)
        CheckSum:         016E3C29
        ImageSize:        0175C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    07 Sep 2016 #3

    Last time I had a BSOD, the issue was related to atikmdag.sys, for which I had used DDU, and this was roughly 2 weeks ago. Only difference is that I reinstalled the drivers with the catalyst package. Now I followed the link you provided, and only installed the correct drivers (and set auto driver installation to No). Only time will tell if my problem has actually been fixed this time. So for now, thanks :)

    Also, I noticed that the last 2 times it crashed, it happened after I cleaned my registry (not right away, after shutting down and booting up again). Is this a coincidence or can it be related to the issue?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       07 Sep 2016 #4

    Keep me posted on how it goes please :)
      My ComputersSystem Spec

  5.    07 Sep 2016 #5

    Would you recommend me trying the Windows Driver Verifier? It looks like it can tell me if the driver is good right away instead of waiting for a BSOD (cause I dont get them often), but I also read it can be dangerous.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       09 Sep 2016 #6

    I wouldn't until I'm certain it would be necessary to catch a driver.
      My ComputersSystem Spec


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