Windows 10: netio.sys BSOD, Blue Screen View also says ntoskrnl

  1.    05 Sep 2016 #1

    netio.sys BSOD, Blue Screen View also says ntoskrnl


    Windows 10 Pro x64, browsing Facebook in Chrome when I got a BSOD for system service exception netio.sys

    Following next login I ran BlueScreenView and it seems to think ntoskrnl.exe is related. Googling leads me to solutions mentioning ASUS ROG GameFirst but that isn't installed as far as I know. Other ideas also didn't pan out. You guys seem to be be excellent debuggers so I'm trying my luck here. I've also attached the BlueScreenView results as a plain text file.
      My ComputerSystem Spec


  2. Posts : 5,012
    Windows 10 Pro X64 15063.138
       06 Sep 2016 #2

    Only one dump in the zip you uploaded. It indicates a problem with aswStm.sys:
    Code:
    BugCheck 3B, {c0000005, fffff800aad30e28, ffffd000274c6a60, 0}
    *** WARNING: Unable to verify timestamp for aswStm.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
    This belongs to Avast anti-virus. Please uninstall and run with the built-in Windows Defender and Windows Firewall for awhile, see if the problem is resolved. This is what I use along with Malwarebytes anti-malware, anti-exploit and anti-ransom.

    If that resolves the problem, stay with the Widows software or try a different AV program.
      My ComputersSystem Spec


 

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