1. Joined : Jul 2015
    Posts : 12
    Windows 10
       05 Sep 2016 #1

    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable


    Hi! So I have got 2 BSOD while playing. First one said whea uncorrectable error and other one said clock_watchdog_timeout. During that last BSOD it did not create a dumpfile because it stayed at 50% and I had to restart. I have attached logs to this post.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 12
    Windows 10
       06 Sep 2016 #2

    Got another BSOD, error code was whea uncorrectable error. Made a new log zip. I also ran memtest for 9 passes, no errors.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 12
    Windows 10
       07 Sep 2016 #3

    Ran prime95 for 6 and half hours, nothing happened. Any one knows what to do next?
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       07 Sep 2016 #4

    Hi qwas789,

    Please try to upgrade your Windows 10 installation to a newer version.
    Windows 10 - Upgrade Installation - Windows 10 Forums
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 12
    Windows 10
       07 Sep 2016 #5

    Hi, I clicked Check for updates under windows update. It installed only some windows defender update.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       07 Sep 2016 #6

    Please follow the tutorial.

    You're using Windows 10240 while Windows 14393 has been released for about a month now.
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 12
    Windows 10
       08 Sep 2016 #7

    Alright, I have upgraded to the latest windows. What now?
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       08 Sep 2016 #8

    See if it helped
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 12
    Windows 10
       08 Sep 2016 #9

    Alright, it happened again. I was playing World of Warcraft on my main monitor, had twitch open on second monitor. When it happened everything froze and i started hearing this like static humming or noise from my headset until computer collected information on BSOD and restarted. It was whea uncorrectable error again. I have uploaded new log file.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Sep 2016 #10




    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable STOP 0x124 Troubleshooting BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable ONE BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable TWO BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable THREE BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk using option TWO
    with parameter /r
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable FOUR BSOD 0x00000124, HAL.dll, clock_watchdog_timeout, whea uncorrectable
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My System SpecsSystem Spec


 


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