1. Joined : Sep 2016
    Posts : 3
    windows 10 pro
       04 Sep 2016 #1

    BSOD when basically idle, bad_pool_caller ntoskrnl.exe


    Timeline:

    31/08/2016 - Computer black screen's buzzing sound. Restart, no problem for the rest of the day. Wasn't doing anything stressful.

    1/09/2016 - Same as above

    2/09/2016 - Same as above

    4/09/2016 - Same as above but instead of restarting immediately, I waited for the sound to stop by itself. Minidump created, Bug check string: IRQL_NOT_LESS_OR_EQUAL, Bug check code: 0x0000000a. Used Driver verifier, minidump shows:
    BAD_POOL_CALLER and 0x000000c2. Keeps driver verifier on, 3 bsods in 10 minutes. Decided to remove RAM. Removes 1 of 2 8gb sticks, Get IRQL_NOT_LESS_OR_EQUAL error before I can even log in on win10. Remove other ram, exact same thing happens. Places both RAM both in, so far no BSOD's but I feel it's just a matter of time.

    The 3 initial black screens were when my computer was in basic to complete idle. Was on netflix or reddit.

    BSODs : minidump.rar - Google Drive

    I've tried using winDBG, only shows:

    Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Windows\Minidump\090416-4625-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available




    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows 10 Kernel Version 10586 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.545.amd64fre.th2_release.160802-1857
    Machine Name:
    Kernel base = 0xfffff801`ff406000 PsLoadedModuleList = 0xfffff801`ff6e3cf0
    Debug session time: Sun Sep 4 21:42:10.257 2016 (UTC + 1:00)
    System Uptime: 0 days 0:02:12.920
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Loading Kernel Symbols
    .


    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.


    ..............................................................
    ................................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ............


    ************* Symbol Loading Error Summary **************
    Module name Error
    ntkrnlmp The system cannot find the file specified


    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck C2, {62, ffffd00070184000, ffffd0007018400c, 3b}



    Thank you in advance.


    UPDATE: Just read the posting instructions, Attachment 99871
      My System SpecsSystem Spec

  2.    04 Sep 2016 #2

    Realtek HD audio driver is the culprit. Update it.
      My System SpecsSystem Spec


  3. Joined : Sep 2016
    Posts : 3
    windows 10 pro
       13 Sep 2016 #3

    softwaremaniac said: View Post
    Realtek HD audio driver is the culprit. Update it.
    Updated with driver reviver, PC crashed today again with same bsod minidump.
      My System SpecsSystem Spec

  4.    14 Sep 2016 #4

    Give me the files please.
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Posts : 3
    windows 10 pro
       16 Sep 2016 #5

    Found a newer driver using DriverEasy, I think I have the latest driver now. Will post if crashes again. Thank you so far.
      My System SpecsSystem Spec

  6.    16 Sep 2016 #6

    Use Realtek's website.
      My System SpecsSystem Spec


 


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