Windows 10: BSOD when basically idle, bad_pool_caller ntoskrnl.exe

  1.    04 Sep 2016 #1

    BSOD when basically idle, bad_pool_caller ntoskrnl.exe


    Timeline:

    31/08/2016 - Computer black screen's buzzing sound. Restart, no problem for the rest of the day. Wasn't doing anything stressful.

    1/09/2016 - Same as above

    2/09/2016 - Same as above

    4/09/2016 - Same as above but instead of restarting immediately, I waited for the sound to stop by itself. Minidump created, Bug check string: IRQL_NOT_LESS_OR_EQUAL, Bug check code: 0x0000000a. Used Driver verifier, minidump shows:
    BAD_POOL_CALLER and 0x000000c2. Keeps driver verifier on, 3 bsods in 10 minutes. Decided to remove RAM. Removes 1 of 2 8gb sticks, Get IRQL_NOT_LESS_OR_EQUAL error before I can even log in on win10. Remove other ram, exact same thing happens. Places both RAM both in, so far no BSOD's but I feel it's just a matter of time.

    The 3 initial black screens were when my computer was in basic to complete idle. Was on netflix or reddit.

    BSODs : minidump.rar - Google Drive

    I've tried using winDBG, only shows:

    Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Windows\Minidump\090416-4625-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available




    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows 10 Kernel Version 10586 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.545.amd64fre.th2_release.160802-1857
    Machine Name:
    Kernel base = 0xfffff801`ff406000 PsLoadedModuleList = 0xfffff801`ff6e3cf0
    Debug session time: Sun Sep 4 21:42:10.257 2016 (UTC + 1:00)
    System Uptime: 0 days 0:02:12.920
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Loading Kernel Symbols
    .


    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.


    ..............................................................
    ................................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ............


    ************* Symbol Loading Error Summary **************
    Module name Error
    ntkrnlmp The system cannot find the file specified


    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck C2, {62, ffffd00070184000, ffffd0007018400c, 3b}



    Thank you in advance.


    UPDATE: Just read the posting instructions, Attachment 99871
      My ComputerSystem Spec

  2.    04 Sep 2016 #2

    Realtek HD audio driver is the culprit. Update it.
      My ComputerSystem Spec

  3.    13 Sep 2016 #3

    softwaremaniac said: View Post
    Realtek HD audio driver is the culprit. Update it.
    Updated with driver reviver, PC crashed today again with same bsod minidump.
      My ComputerSystem Spec

  4.    14 Sep 2016 #4

    Give me the files please.
      My ComputerSystem Spec

  5.    16 Sep 2016 #5

    Found a newer driver using DriverEasy, I think I have the latest driver now. Will post if crashes again. Thank you so far.
      My ComputerSystem Spec

  6.    16 Sep 2016 #6

    Use Realtek's website.
      My ComputerSystem Spec


 

Related Threads
Bad_pool_caller bsod in BSOD Crashes and Debugging
Hello, I have gotten a this BSOD a couple of times, sort of back to back. Both times I was just browsing the web at the time. I should also add that I am currently also having problems updating my Windows as well but I'm not sure if these are...
I have Windows 10 Pro 64-bit installed to my PC for 3 months now. Every once in a while PC crashes and reboot due to BSOD. Usually this happens not while the computer is under stress (gaming etc..) but when idle/only a browser open. Files...
Solved DELL BSOD BAD_POOL_CALLER ntoskrnl.exe SOLVED in BSOD Crashes and Debugging
I hope this helps someone else.. Since upgrading my Dell Studio XPS 435T / 9000 from Windows 8 Pro 64 to Windows 10 Pro 64, I was experiencing several random Blue Screen of Death (BSOD) BAD_POOL_CALLER errors that were occurring in the...
Solved Bsod - bad_pool_caller in BSOD Crashes and Debugging
Greets. First time ever I hear of this particular error code. As per instructions I include the debug zip used with your tool. I have also made an UNGINE Heaven Benchmark and have the result should it be needed. The BSOD happened while...
Solved bsod bad_pool_caller in BSOD Crashes and Debugging
have been having very very frequent bsod with the error bad_pool_caller. i'm not sure what details to add, but lmk. thanks.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:14.
Find Us