BSOD when playing games intensive games 0x00000124


  1. Posts : 5
    WIN 7 64
       #1

    BSOD when playing games intensive games 0x00000124


    A friend of mine is having bsod issues when playing certain games, example:

    Rainbox six siege,
    Battlefield One (BETA)
    and a few others.

    Wondering if anyone can give us a clue as to the cause.

    Windows Format is done, but to no avail, memtest has been run, and disk checked.
      My Computer


  2. Posts : 5
    WIN 7 64
    Thread Starter
       #2

    Edit: sorry about the bump.
    Last edited by oulaala; 06 Sep 2016 at 14:54. Reason: Against the rules
      My Computer


  3. Posts : 5
    WIN 7 64
    Thread Starter
       #3

    Edit: sorry about the bump.
    Last edited by oulaala; 06 Sep 2016 at 14:55. Reason: Against the rules
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Forum Rules - Windows 10 Forums
    2) No useless posts, e.g., thread bumping, useless one liners, junk posting to increase post count, and identical multi-postings in different forums.
      My Computers


  5. Posts : 14,901
    Windows 10 Pro
       #5

    Now that I have time for analysis I'll gladly help :)

    Please perform below tests even when you already have done some.

    Please disconnect your Samsung mobile device while troubleshooting.
    Code:
    Event[887]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-PnP
      Date: 2016-09-03T22:15:47.738
      Event ID: 219
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: MrBobblehead-PC
      Description: 
    The driver \Driver\WudfRd failed to load for the device USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android\6&40513ef&0&0000.
    
    
    9/3/2016 7:13 PM    Windows Error Reporting    Fault bucket LKD_0x144_USBHUB3_DEVICE_ENUMERATION_FAILURE_UsbHub3!TelemetryData_CreateReport_VEN_0000_DEV_0000_REV_0000, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: d4700934-b911-40d6-8d34-b06d8d686b76
    
    Problem signature:
    P1: 144
    P2: 3003
    P3: ffffe500adcf0838
    P4: 40010000
    P5: 0
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\USBHUB3\USBHUB3-20160903-1606.dmp
    \\?\C:\Windows\Temp\WER-7781-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER259D.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_144_61f15fddf572b69973ebcb5f1454734b708bff_00000000_cab_07807e28
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7e0f6455-720a-11e6-be37-7824af370a74
    Report Status: 0
    Hashed bucket:
    Please disable fast startup
    Code:
    Event[850]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2016-09-03T22:15:13.752
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: MrBobblehead-PC
      Description: 
    Windows failed fast startup with error status 0xC00000D4.




    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk using option TWO
    with parameter /r
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computers


  6. Posts : 208
    Windows 10 21H2
       #6

    oulaala said:
    A friend of mine is having bsod issues when playing certain games, example:

    Rainbox six siege,
    Battlefield One (BETA)
    and a few others.
    It could be an overheating problem. Gaming systems are not created equal and when I play MS Flight Simulator the system teases tMax on the CPU (almost shuts down)

    Other games such as Skyrim and Fallout 4 run at about 50% tMax

    He could try adding fans and get a better CPU cooler.
      My Computers


 

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