Windows 10: BSOD Thread stuck in device driver

  1.    03 Sep 2016 #1

    BSOD Thread stuck in device driver

    Here is my computer: A10-7850K 3.7GHz Quad-Core, FBM-02 MicroATX Mini Tower - System Build - PCPartPicker
    Occasionally when I'm multitasking on the computer, it will have this error: Attachment 99662
    I will attach all logs in a compressed file for your viewing pleasure: Attachment 99663
      My ComputerSystem Spec

  2. Posts : 5,848
    Windows 10 Pro X64 16299.192
       03 Sep 2016 #2

    This site does not support counterfeit installation which yours appears to be

    Forum rules

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading Youtube videos locally etc).
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified on your system. A counterfeit installation may contain modified code which causes the system to behave in unexpected ways. For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    Please install a genuine copy of Windows and activate it.

    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you once this install is confirmed .

    We fully realize that everyone with an illegal installation is not always aware of this. Some have shops who work on their computer or who reinstall windows for them only to find out when they come here that it is illegal. They paid for a legal copy, but wound up with a counterfeit one. The ones who bought from eBay, (or other online sources or were ripped off).

    We are always prepared to work with users once they are fully legal

    You may also report this type of thing to Microsoft who have been known to assist victims in the past
      My ComputersSystem Spec

  3.    03 Sep 2016 #3

    The installation is not counterfeit, it is an unmodified installation of Windows that has yet to be activated.
      My ComputerSystem Spec

  4. Posts : 5,848
    Windows 10 Pro X64 16299.192
       03 Sep 2016 #4

    Why are you running KMS then? Activate it, re-run DM_Log_collector and upload the new zip file.
      My ComputersSystem Spec

  5.    03 Sep 2016 #5

    What is KMS and I currently don't have a key lying around which is why I'm leaving it not activated.
      My ComputerSystem Spec

  6. Posts : 5,848
    Windows 10 Pro X64 16299.192
       04 Sep 2016 #6

    KMS is Key Management System and is ised by corporations to activate a bunch of computers using a single corporate key basically. You have Windows 10 Home which is why I was suspicious. I'm asking for clarification with the PTBs here. Will get back to you ASAP.
      My ComputersSystem Spec

  7. Posts : 10,913
    Windows 10 Pro and Windows 10 Pro Insider
       04 Sep 2016 #7

    Edywang, where did you download the ISO to install Windows? Unless your computer is part of a large corporations' computers, which obviously it is not, the only reason you would have a KMS would be an activation exploit.
      My ComputersSystem Spec

  8.    04 Sep 2016 #8

    Well I still have a watermark, shown here Attachment 99883
    It also says this in settings: Attachment 99884
    I got it from the Microsoft website and I used the installation media off of that to make a flash drive which I used to install Windows. It's possible that it's because I tried to activate a key because I wasn't sure if it was used or not already and it turned out it was already used.
      My ComputerSystem Spec

  9. Posts : 10,913
    Windows 10 Pro and Windows 10 Pro Insider
       04 Sep 2016 #9

    Activate the Windows installation and upload the BSOD Posting instructions after activation.
      My ComputersSystem Spec


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