BSOD with diffirent error codes, as well as computer freezing.

AK4774 · 03 Sep 2016

I am having serious issues with my ASUS F555L laptop, not only do I get the BSOD, I also have the computer randomly freeze as well. This has been happening for a while now, I have already run system file checker, as well as reset the computer. This happens at random times too, sometimes when I am on the Internet and other times as well.

Thanks in advance for all your help.

Ztruker · 03 Sep 2016

The latest dump from 9/3 indicates a problem with netr28ux.sys:

Code:

BugCheck 1000007E, {ffffffffc0000005, fffff80626d88d1f, ffffc781fd5642e8, ffffc781fd563b10}
Probably caused by : netr28ux.sys ( netr28ux+1d8d1f )

which belongs to Ralink 802.11n Wireless Adapter. The driver is pretty old: Thu Mar 27 23:10:51 2014
See if there is an updated one available.

I see Windows 10 drivers here: ASUSTeK Computer Inc. -Support- Driver & Tools - X555LJ
including a 8/15/2015 Ralink one. Try that and see if it fixes the problem. If not go into Power Options and uncheck any Wireless device settings that allow the computer to reduce power to it.

AK4774 · 03 Sep 2016

Thanks.

I also get the error codes Unexpected_Store_Exception and Critical_Process_Died, as well as error with my audio every now and then.

I can upload more log files if you need.