1. Joined : Mar 2016
    vancouver bc
    Posts : 20
    ttodd0450
       02 Sep 2016 #1

    Bad Pool Header after a windows 10 update ..


    090216-30281-01.dmp 2016-09-02 4:30:29 PM BAD_POOL_HEADER 0x00000019 00000000`00000020 ffff9c06`38bcfb30 ffff9c06`38bcfb50 00000000`04020021 tcpip.sys tcpip.sys+15f525 x64 ntoskrnl.exe+14a0d0 C:\WINDOWS\Minidump\090216-30281-01.dmp 2 15 14393 411,412 2016-09-02 4:32:31 PM


    Should I investigate or just remove the latest update.?

    thanks

    rsvp
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       03 Sep 2016 #2

    I'd say read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you remove the update you will just get it again later so might as well see if we can figure out what is causing it now.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    vancouver bc
    Posts : 20
    ttodd0450
       03 Sep 2016 #3

    read the reply and have the attached ready to go here ..
      My System SpecsSystem Spec


  4. Joined : Sep 2016
    Posts : 1
    Win 10
       03 Sep 2016 #4

    same here! I'm dealing with the same BSOD error, it is happening from yesterday (3rd of Sept in Slovakia), caused by ntoskrnl.exe (addresed at ntoskrnl.exe+ 14a0d0). Anyone experiencing this problem?
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       04 Sep 2016 #5

    richard, please start your own thread. Evey BSOD is different.
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       04 Sep 2016 #6

    ttodd0450, the dump indicates a problem with mwac.sys:
    Code:
    ffffb201`55a3c5d0  fffff809`3678e500Unable to load image \??\C:\WINDOWS\system32\drivers\mwac.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
     mwac+0xe500
    From what I can find this belongs to Malwarebytes Web Access Control. I don't see it listed in your uninstall.txt file but if it is installed I suggest uninstalling it and see if that resolves your problem.
      My System SpecsSystem Spec


  7. Joined : Mar 2016
    vancouver bc
    Posts : 20
    ttodd0450
       04 Sep 2016 #7

    thanks have uninstalled and will monitor results ..

    Thankyou !!!!!!
      My System SpecsSystem Spec


  8. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       04 Sep 2016 #8

    You're welcome. Let me know how you make out.
      My System SpecsSystem Spec


 


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