090216-30281-01.dmp 2016-09-02 4:30:29 PM BAD_POOL_HEADER 0x00000019 00000000`00000020 ffff9c06`38bcfb30 ffff9c06`38bcfb50 00000000`04020021 tcpip.sys tcpip.sys+15f525 x64 ntoskrnl.exe+14a0d0 C:\WINDOWS\Minidump\090216-30281-01.dmp 2 15 14393 411,412 2016-09-02 4:32:31 PM
Should I investigate or just remove the latest update.?
thanks
rsvp
I'd say read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
If you remove the update you will just get it again later so might as well see if we can figure out what is causing it now.
read the reply and have the attached ready to go here ..
same here! I'm dealing with the same BSOD error, it is happening from yesterday (3rd of Sept in Slovakia), caused by ntoskrnl.exe (addresed at ntoskrnl.exe+ 14a0d0). Anyone experiencing this problem?
ttodd0450, the dump indicates a problem with mwac.sys:
From what I can find this belongs to Malwarebytes Web Access Control. I don't see it listed in your uninstall.txt file but if it is installed I suggest uninstalling it and see if that resolves your problem.Code:ffffb201`55a3c5d0 fffff809`3678e500Unable to load image \??\C:\WINDOWS\system32\drivers\mwac.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys mwac+0xe500
thanks have uninstalled and will monitor results ..
Thankyou !!!!!!
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