Windows 10: Random BSOD IRQL_NOT_LESS_OR_EQUAL (0x0000000a)

  1.    30 Aug 2016 #1

    Random BSOD IRQL_NOT_LESS_OR_EQUAL (0x0000000a)


    I keep getting a BSOD reading IRQL_NOT_LESS_OR_EQUAL along with instances where my computer just locks up completely. It happens at random and I haven't been able to figure out what's causing it. If my computer doesn't lock up on startup or crashes during use it runs fine without problems. Event Logs list the bugcheck code as 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff8015f2f42b0). I've attached the zip as instructed.
      My ComputerSystem Spec

  2.    30 Aug 2016 #2

    I've just had another one with a different error. It said PFN_LIST_CORRUPT but won't let me boot up past the loading screen, it just locks up before I can log in. If I manage to get in I'll try uploading a new dump. Till then I hope the current one will suffice.
      My ComputerSystem Spec

  3.    30 Aug 2016 #3

    Managed to get logged in again, added another collection with the information relevant to the other BSOD.
      My ComputerSystem Spec


  4. Posts : 11,515
    Windows 10 Pro
       30 Aug 2016 #4

    Hi Bob2131,

    Welcome to the 10forums

    Please remove either of the memory models, running mixed memory can cause various of problems that can be difficult to diagnose properly. Please know that it does not matter if your running this setup for a long period.
    Code:
    [Memory Device (Type 17) - Length 27 - Handle 002dh]
      Physical Memory Array Handle  002bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    72 bits
      Size                          2048MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM0
      Bank Locator                  BANK0
      Memory Type                   01h - Other
      Type Detail                   0080h - Synchronous
      Speed                         667MHz
      Manufacturer                  Manufacturer00
      Serial Number                         
      Asset Tag Number                          
      Part Number                   GU512303EP02020000
    [Memory Device (Type 17) - Length 27 - Handle 002fh]
      Physical Memory Array Handle  002bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    72 bits
      Size                          2048MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM1
      Bank Locator                  BANK1
      Memory Type                   01h - Other
      Type Detail                   0080h - Synchronous
      Speed                         200MHz
      Manufacturer                  Manufacturer01
      Serial Number                         
      Asset Tag Number                          
      Part Number                   HMT125U6BFR8C-H9  
    [Memory Device (Type 17) - Length 27 - Handle 0031h]
      Physical Memory Array Handle  002bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    72 bits
      Size                          2048MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM2
      Bank Locator                  BANK2
      Memory Type                   01h - Other
      Type Detail                   0080h - Synchronous
      Speed                         667MHz
      Manufacturer                  Manufacturer02
      Serial Number                         
      Asset Tag Number                          
      Part Number                   GU512303EP02020000
    [Memory Device (Type 17) - Length 27 - Handle 0033h]
      Physical Memory Array Handle  002bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    72 bits
      Size                          2048MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM3
      Bank Locator                  BANK3
      Memory Type                   01h - Other
      Type Detail                   0080h - Synchronous
      Speed                         200MHz
      Manufacturer                  Manufacturer03
      Serial Number                         
      Asset Tag Number                          
      Part Number                   HMT125U6BFR8C-H9  
    Please uninstall Avast and use Windows Defender as alternative while troubleshooting.
    Driver Reference Table - aswSnx.sys
    Uninstall Solved Anti Virus (AV) stand alone removal tools - Windows 10 Forums
    Code:
    ffffd000`237edb68  fffff800`89c1ec75Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSnx.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
     aswSnx+0x2ec75

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.
      My ComputersSystem Spec

  5.    30 Aug 2016 #5

    I'll look into buying a full set of memory models so they don't conflict, if you have any suggestions as to what I should get I'd love to hear it otherwise I'll assume any 8GB set will do. As for the anti-virus are you sure Windows Defender will be fine? I've heard a lot of negative things about it and I guess I'm a little paranoid. As for Driver Booster 3 I've used it for some time and have lost track of what I've updated with it, I also couldn't find a restore point.
      My ComputerSystem Spec


  6. Posts : 11,515
    Windows 10 Pro
       30 Aug 2016 #6

    The Windows Defender many usually talk about is the Windows 7 version which isn't a proper protection setup because it is only an anti-spyware program and not an anti-virus. Since Windows 8 it has been redesigned as the built-in anti-virus program where its functionality has been improved a lot, with Windows 10 it also has been improved a lot in its scans.

    Windows Defender is THE best AV program we recommend when it comes to stability, all other AV programs (Avira, AVG, Kaspersky, Bitdefender, Avast, McAfee, BullGuard, etc.) are requested to be removed when we ask to do so with the reason that we identify it as a possible cause for one or multiple BSOD crashes.

    In the situation of no restore point prior to Driver Booster 3 I would strongly recommend to perform a clean installation of Windows
    Windows 10 - Clean Install - Windows 10 Forums.
    Most of the drivers you need are provided by the motherboard/laptop manufacturer. Drivers for GPU, mouse, keyboard, headset and other peripheral are to be downloaded and installed from the official support page from the manufacturer.
    Windows sometimes also provides drivers, those may be used too so long as you don't try to install drivers from Windows Update and the manufacturer of the device or the laptop/motherboard.
      My ComputersSystem Spec


 

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