Crashing (no BSOD) while playing games 0x00000124

ShaneBacon · 29 Aug 2016

I get random crashes usually while playing more graphics intensive games but sometime out of the blue. I've had multiple crashing problems ever since I've had this compute but It hasn't inconvienced me much. I upgraded to windows 10 and it seems to pretty much only crash while doing graphic intensive things such as playing GTA V. However, I usually don't get a BSOD. I'll get a solid color (typically red) or just a reboot screen.

It sends the error code:
0x00000124

I've attached the crash files.
some specs that aren't listed on my profile:
Storage: Samsung 120GB SSD and a Seagate 500GB hard drive
Wifi: TP-Link something ask if you want details
PSU: 500 watt cooler master
Cpu cooler: Corsair water cooling (so overheating probably isn't a problem

)

philc43 · 30 Aug 2016

These errors are nearly always associated with hardware errors. I can point you to a section of a tutorial which covers a range of hardware tests that should be done for these 124 errors. Please work your way through the 124 troubleshooting section of Part 4 and report back your results:

WinDBG - The Basics for Debugging Crash Dumps in Windows 10

ShaneBacon · 04 Sep 2016

philc43 said:

These errors are nearly always associated with hardware errors. I can point you to a section of a tutorial which covers a range of hardware tests that should be done for these 124 errors. Please work your way through the 124 troubleshooting section of Part 4 and report back your results:

WinDBG - The Basics for Debugging Crash Dumps in Windows 10

Alright. So I finally got around to doing all of these tests. Here are my results:

Prime95
Ran it for over two hours. The temps heated up to around a toasty 93 degrees but no crashes or errors happened.
MemTest86+
Ran this for about 16 hours and it did 8 complete passes almost 9 with zero errors
Seagate Tools
I ran all of the available tests on both of my drives with no errors whatsoever.
Furmark
Ok. Heres where things get interesting. I ran it for only about 5-7min. The GPU(APU) temp gradually warmed up to just 43 degrees when my computer completely restarted without making any dump files. When running Furmark I didn't notice any "artifacts"

I've also flashed my BIOS which had no effect. I'm currently updating AMD catalyst to see if that fixes anything. Will update.

I've also notice that while playing games (when it will usually crash) it doesn't always create a dump file. However when it does it is a "0x00000124" with a "ntoskrnl.exe+6756cd" or a "hal.dll+35f1f" Another thing, games seem to crash faster when I bump up the settings. Explaining why Furmark probably crashed it so fast. And also, I haven't noticed this problem as severe as it is now as it has been in the past. And I think I should also mention that sometimes when my computer crashes I'll boot back up to windows and then I'll log in and a couple seconds after logging in it'll crash for a second time.

Thanks in advanced