BSODs mostly after opening & playing games


  1. Posts : 5
    Windows 10 Pro 64-bit
       #1

    BSODs mostly after opening & playing games


    Everything was all good before 4-5 days ago. I changed the broken keyboard and it went bad. (Before replacement keyboard, my friend punched my bag that I was carrying by thinking there is nothing in it but there was my laptop Some plastic fragments came out from screw places, etc.) I got different BSODs randomly, especially when opening & playing games. I have blank screen or getting awry displays if something goes wrong.

    Here are the last 4 dumps.

    And these are the some BSOD reasons before this 4 dumps: APC INDEX MISMATCH, SYSTEM SERVICE EXCEPTION, SYSTEM THREAD EXCEPTION NOT HANDLED, KMODE EXCEPTION NOT HANDLED, ATTEMPTED WRITE TO READONLY MEMORY
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


  3. Posts : 5
    Windows 10 Pro 64-bit
    Thread Starter
       #3

    Fresh Windows 10 install... Is this good enough for you?
    Last edited by Rasengan; 31 Aug 2016 at 10:08.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Always :)

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Acer. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 99161
    Code:
    2: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`b5470000 fffff801`b61c1000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Jul 11 00:20:31 2016 (5782CA2F)
        CheckSum:         00D0B030
        ImageSize:        00D51000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  5. Posts : 5
    Windows 10 Pro 64-bit
    Thread Starter
       #5

    That's the problem. Acer 5755G drivers are ancient.

    I removed newest drivers by using DDU.

    I downloaded v368.81 which is 3rd driver in the list and haven't got any BSODs yet but displays in Mass Effect 2 gets frozen for split second and some conversation sounds lost because of it.
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Please note, system stability comes before other problems in this part of the Windows 10 Forums
      My Computers


  7. Posts : 5
    Windows 10 Pro 64-bit
    Thread Starter
       #7

    It could be about graphics card. Even the 3rd most up-to-date driver doesn't work anymore. Games can't reach to NVIDIA graphic card and it gives warning about "NVIDIA Kernel Mode" Then, computer gets frozen and exclamation mark appears on "NVIDIA GeForce 540" in device manager.

    One & only thing that GeForce 540 can open is a game: Mass Effect 2. Other than that, it doesn't work with anything.
    Last edited by Rasengan; 02 Sep 2016 at 06:52.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    Acer drivers may be ancient for Windows 10 because there is no support anymore after Windows 8, it is very possible that the drivers aren't proper for your GPU.
      My Computers


  9. Posts : 5
    Windows 10 Pro 64-bit
    Thread Starter
       #9

    I always use NVIDIA drivers, not manufacturer's drivers.

    My GeForce is dead. That's the explanation. Sometimes, it doesn't even start at startup.
      My Computer


 

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