Windows 10: Computer BSOD, happens mostly while browsing or watching videos

  1.    28 Aug 2016 #1

    Computer BSOD, happens mostly while browsing or watching videos


    So, my computer is new, built within the last month. Last couple weeks, have been getting a few BSOD. Updated some drivers, but it keeps happening. Not sure what is going on.
      My ComputerSystem Spec

  2.    29 Aug 2016 #2

    Hello,

    Code:
    Probably caused by : dc1-controller.sys
    Are you trying to connect and xbox controller to your PC?
      My ComputerSystem Spec

  3.    29 Aug 2016 #3

    Yes, my keyboard, which is a gskill, has a usb port that I have plugged my Xbox One Elite controller into. I use the mic function on the controller to talk over steam. Should I uninstall the driver for the controller?
      My ComputerSystem Spec

  4.    29 Aug 2016 #4

    Quasimdo said: View Post
    Yes, my keyboard, which is a gskill, has a usb port that I have plugged my Xbox One Elite controller into. I use the mic function on the controller to talk over steam. Should I uninstall the driver for the controller?
    Yes uninstall the driver.
      My ComputerSystem Spec

  5.    29 Aug 2016 #5

    Ok. Quick question before I do so. Since it is a .sys file, if it is uninstalled, it will not cause issues with the operating system, will it?
      My ComputerSystem Spec

  6.    30 Aug 2016 #6

    I've personally never used the program to be able to run the xbox controller. Is this program a native microsoft program? Or 3rd-party?

    Sorry for the late reply.
      My ComputerSystem Spec


  7. Posts : 11,514
    Windows 10 Pro
       30 Aug 2016 #7

    Quasimdo said: View Post
    Ok. Quick question before I do so. Since it is a .sys file, if it is uninstalled, it will not cause issues with the operating system, will it?
    If the system tries to load it, because you have the Xbox controller connected, there is still a chance the system crashes as the driver is missing (or it'll be reinstalled).
    It is better to first try to update or reinstall the drivers before removal IMO.
      My ComputersSystem Spec


 

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