1. Joined : Aug 2016
    Posts : 3
    Windows 10
       24 Aug 2016 #1

    Random Reboots - BugcheckCode 340


    Hello,

    Been finding computer had rebooted while I am away, but had thought it were updates. Found that instead there are mini dump files with a 340 BugcheckCode. It has been occurring randomly since 8/3/16, which shortly after I upgraded to the Anniversary Edition.

    Thanks,

    Josh
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,843
    64bit Win 10 Pro ver 1607 Build 14393.693
       24 Aug 2016 #2

    Hello Liegrean and welcome to the TenForums

    The recent crash dumps are all related to a Bugcheck 154 code:
    Code:
    BugCheck 154, {ffffd30c31342000, ffff9b8137d4bf70, 2, 0}
    
    *** WARNING: Unable to verify checksum for win32k.sys
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
    Probably caused by : hardware_disk
    This is an unusual code and although it says a probable cause is the hardware disk I am not sure how reliable this. There was a recent update which I can see you have received that has fixed a few problems with the Anniversary Edition. See if this update has improved the situation for you and post back if you get any further BSOD incidents.
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 3
    Windows 10
       24 Aug 2016 #3

    Thank you. I will post if it occurs again, as the update you are referring to did install just before I created the upload. You reminded me that I did upgrade to a new SSD possible around the same time. I will see if there is a drive test with the manufacturer.

    Thanks again.

    Josh
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 3
    Windows 10
       26 Aug 2016 #4

    The reboot occurred again with minidump, which I have attached. I did a disk check of my SSD and there was an issue, but it was fixed. I checked the disk again after the reboot, but the disk was fine. My drivers appear to be up-to-date. I can give PNY a call tomorrow and see if they have a tool to check the disk since I do not see one on their site.

    Thanks,

    Josh
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 1,843
    64bit Win 10 Pro ver 1607 Build 14393.693
       26 Aug 2016 #5

    It is still reporting the same error, let me know if you get anywhere with a diagnostic of your SSD.
      My System SpecsSystem Spec


 


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