BSOD (Unexpected_Kernel_Mode_TRAP)

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  1. Posts : 25
    Windows 10
    Thread Starter
       #31

    Have you ever thought about using some kind of program like teamviewer so you could just control it to find what you need while I'm gone?
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  2. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #32

    The current setup, you provide the information, I analyze & provide suggestion, you apply suggestion, see if it works, if not provide new information, I analyze, etc., works fine for me.
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  3. Posts : 25
    Windows 10
    Thread Starter
       #33

    No problem. I'll be back in a few hours when class is done.
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  4. Posts : 25
    Windows 10
    Thread Starter
       #34

    I have returned and finally got my memory.dmp to upload to Google Drive. Here is the link. For some reason it opened in notepad so I hope it doesn't mess up when you try to open it. MEMORY.DMP - Google Drive
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  5. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #35

    Please check Gigabyte for BIOS updates and Intel Rapid Storage driver updates
    Code:
    0: kd> !irp d6e86ed8
    Irp is active with 3 stacks 3 is current (= 0xd6e86f90)
     No Mdl: System buffer=d8e26000: Thread cc2149c0:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_DEVICE_CONTROL(e), N/A(0)]
                0  0 8a94a028 00000000 00000000-00000000    
    	       \Driver\iaStorA
    			Args: 00004950 0000000c 002d1400 00000000
    
    Irp Extension present at 0xd6e86fb4:
    0: kd> lmvm iaStorA
    Browse full module list
    start    end        module name
    86310000 86906000   iaStorA    (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Feb 03 14:17:08 2016 (56B1FDD4)
        CheckSum:         001F2E12
        ImageSize:        005F6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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  6. Posts : 25
    Windows 10
    Thread Starter
       #36

    I did the other day but for some reason the updates weren't working. I will try again though
      My Computer


  7. Posts : 25
    Windows 10
    Thread Starter
       #37

    Okay the bios has been updated.
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  8. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #38

    Keep me posted :)
      My Computers


  9. Posts : 25
    Windows 10
    Thread Starter
       #39

    Thought we had it fixed but ended up getting the same BSOD. Do you have a list of diagnostics I can take to see what the problem is?
      My Computer

  10. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #40
      My Computers


 
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