BSOD (Unexpected_Kernel_Mode_TRAP) Solved

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  1.    24 Aug 2016 #21

    So I have installed drivers with driver booster because my so called "friend" said it's a reputable thing. Keep in mind this is my first time building a computer. I had it set to put restore points up for when I downloaded drives but it has none. Also, when I'm trying to upload the MEMORY.dmp, it says I need administrators permission, even though I am the admin.
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  2.    24 Aug 2016 #22

    And I've also never seen that "Vector smash protection is enabled" either.
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  3. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       24 Aug 2016 #23

    A FYI, IObit programs are just very bad. They can and in many situations will cause a lot of programs including unbootable systems.
    I consider companies making driver update programs bad companies. This is because you do not know where those drivers come from and if these programs truly only do what they claim, update the right drivers. I haven't looked at the documentation of the program, mainly because I do not find it worth it to spend time on the IObit site, but you should ask where the drivers really come from. They take them from the cloud, but where do they come from before they are in the cloud?
    Besides, the last time I used Driver Booster, a couple of months ago on one of my VM's, it replaced drivers that are from Windows. A reboot was required, end result was me having to reinstall the VM.

    A dump cannot be accessed on there original location, you need to copy them to a different location to upload them.
    copy *.dmp %userprofile%\desktop
    these are the commands I use when copying dumps to the desktop from an admin command prompt.
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  4.    24 Aug 2016 #24

    It keep giving me the erorr "The system cannot find the file specified", when i'm looking at the name of the file right here.
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  5. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       24 Aug 2016 #25

    Please provide a screenshot
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  6.    24 Aug 2016 #26

    Sorry for the late response. Went to dinner. Attachment 98031
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  7. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       25 Aug 2016 #27

    2 things that need correction
    1. Open the command prompt as administrator (right click > run as administrator)
    2. %drewb%\desktop should be %userprofile%\desktop, %userprofile% is an environment variable that points to C:\Users\{username}\

    The dump can only be accessed through command prompt if you run it as administrator. When you run it as administrator and enter cd\Windows it should look like
    Else it looks like

    More information about environment variables Environment Variables in Windows 10 - Windows 10 Forums

    I hope this has cleared up a few things :)
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  8.    25 Aug 2016 #28

    Ah it has thank you very much. I'll get that link to you when I get home. I have class for a while today so I won't be home until about 4 est.
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  9. axe0's Avatar
    Posts : 13,880
    Windows 10 Pro
       25 Aug 2016 #29

    Good :)

    No problem.
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  10.    25 Aug 2016 #30

    Have you ever thought about using some kind of program like teamviewer so you could just control it to find what you need while I'm gone?
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