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  1.    22 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 14
    Windows 10

    RED DOT CRASH After 5-10 minuets of gameplay - have to hard reset


    First post, hope my title was clear enough,
    I was conflicted wither to post this in the gaming section or here, since I originally got bsod errors with ths problem I'll post them here

    PC Specs
    Attachment 97559

    CPU -Intel(R) Core(TM) i7-3770K CPU @ 3.50GH
    GPU - GTX 650 Ti
    Motherboard - H61M-DGS
    OS - windows 10


    - The game I was playing was injustice gods among us, I have uni stalled and reinstalled the game 3 times, lowered the settings, still get crash 5 - 10 minuets


    - I tried other games the same problem still occurs with the 5 - 10 minuet mar approx


    - this is on my second clean install - so I don't think it is a hardware problem,

    Long story short, I use to get driver has failed error massages, when I play a game for 5 - 10 minuets

    I Use a Dual monitor set up, 1 VGA and 1 HDMI threw the graphics card, changed the cable of the monitors same problem persists.

    when i installed drivers i used clean install + download drivers from NVIDIA website, I tried using geforce experience to latest drivers still get same crash

    So first I used the DDU method threw safe mode of uninstall and reinstalling the latest drivers, then windows update for other drivers

    Next I Clean installed a previous driver, same massage appeared again, some times the PC would freeze up with red like patterns on screen.

    did ddu method again, but this time updated graphics drivers threw windows update, and use them, same problem happened

    At these phase I did these two steps interchangeable around about 5-6 times if i recall, now I seemingly don't get drivers failed, just a flash of red dots around the 5 - 10 minuet mark aprox, if am lucky only the game will stop and I can exit threw pressing start tab and using task manger to close game.

    If am not PC freeze up - then it is a hard rest for me

    - At this point threw countless forum prowling I found that maybe its the temps,
    so I used msi afterburner, fan control and under clocked my card , then played the game, same crash happens, did this quite abit to see if it was wrong settings, even put the fan to max while playing same crash happens within that specific

    10 - 5 minuet mark.

    I uninstalled msi after burner
    And use Speed-fan to grab Pc temps.
    I given examples of temps before and after I play game
    Attachment 97547Attachment 97548

    Example of pc specs on BiOS

    Attachment 97556

    PC Voltage

    Attachment 97557

    I change the fan settings from full On to automatic and back again, still get crashing.
    Attachment 97558

    Hope I can get some insight into this problem.
      My ComputerSystem Spec
  2.    23 Aug 2016 #2
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    As there are no crash dump files to analyse it is difficult to find a cause. I did notice there is a more recent version of the BIOS you can try which might help. You do not appear to be overclocking and I would not have said your temperatures are excessive.

    To test whether it is the game or your PC being stressed you can run the Furmark test and see if your system copes with the graphics stress test. Watch your temperatures as warned to in the guide and run for no more than about 30 minutes.
      My ComputersSystem Spec
  3.    23 Aug 2016 #3
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    As there are no crash dump files to analyse it is difficult to find a cause. I did notice there is a more recent version of the BIOS you can try which might help. You do not appear to be overclocking and I would not have said your temperatures are excessive.

    To test whether it is the game or your PC being stressed you can run the Furmark test and see if your system copes with the graphics stress test. Watch your temperatures as warned to in the guide and run for no more than about 30 minutes.
    I see, thank you for the reply

    I'll get on the furmark, bullgaurd (anti-virus) must of cleared crash dumps threw a cleaning, my apologize.

    I'll have to look in to updating bios

    I'll keep you updated
    Last edited by TheOnetrueLegit; 23 Aug 2016 at 09:35. Reason: added the word crush dumps
      My ComputerSystem Spec
  4.    24 Aug 2016 #4
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    I updated bios,

    Played injustice for a solid 4 minuets screen went black, game just stopped working had to hit start tab + task manger and close it down.

    Then I ran Furmark GPU stress test, no problems, the test itself was good, then a few seconds later I got red dots on screen, monitors turned off and had to hard reset.

    When I turned on PC I got blue screen "Bad pool cleaner" I presume it made a dump, so this time you can have a better clue to the problem I hope, I proved another BSOD file

    When I could get back into windows and sign in, I ran a GPU benchmark, it went well, after I got my score
    Attachment 97922
    Screen flashed, then I got weird black bars on main monitor then red smaller dots on other

    I will try to get a picture of this event the next time it happens
      My ComputerSystem Spec
  5.    24 Aug 2016 #5
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    Unfortunately the crash dump file is empty. It appears from the eventlog that your display driver is repeatedly stopping and starting:

    Code:
    Event[49899]:
      Log Name: System
      Source: Display
      Date: 2016-08-24T12:47:00.341
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-PR257PE
      Description: 
    Display driver nvlddmkm stopped responding and has successfully recovered.
    
    Event[49900]:
      Log Name: System
      Source: Display
      Date: 2016-08-24T12:47:00.341
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-PR257PE
      Description: 
    Display driver nvlddmkm stopped responding and has successfully recovered.
    
    Event[49901]:
      Log Name: System
      Source: Display
      Date: 2016-08-24T12:47:00.357
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-PR257PE
      Description: 
    Display driver nvlddmkm stopped responding and has successfully recovered.
    Have you tried any troubleshooting where you just use one monitor. It wasn't clear to me from your first post whether both monitors are connected to your graphics card or if you are using the on board graphics for your VGA.
      My ComputersSystem Spec
  6.    24 Aug 2016 #6
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    *UPDATE* - forgive me I did not read your reply properly, I plug my monitors into my graphics card not the on board.

    My main monitor 1920 x 1080 is connected via HDMi
    My second monitor 1366 x 768 is connected via VGA

    Yes I have tried using only the hdmi to run the game(s) still get eventual crash, as well as with just the VGA monitor, still crashing
    Last edited by TheOnetrueLegit; 25 Aug 2016 at 08:39. Reason: Read comment of reply to answer properly
      My ComputerSystem Spec
  7.    28 Aug 2016 #7
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    I have done a clean install, ran Injustice gods among us for 40minuets then got a black screen, ran it again for 15 minuets then got a crash, thought the clean install would save me

    I was wrong.
    Last edited by TheOnetrueLegit; 28 Aug 2016 at 17:14.
      My ComputerSystem Spec
  8.    30 Aug 2016 #8
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    The crash dump files are being saved now and they suggest it is the nvlddmkm.sys driver that is the issue.

    Code:
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`89aa0000 fffff801`8a7d5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 03 04:11:28 2016 (5750F560)
        CheckSum:         00CF8FCD
        ImageSize:        00D35000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Was this the driver that W10 installed or have you done a driver update from nvidea? If so, you could try to update to the latest nvidea driver (ver 372.54) and install just the driver and PhysX rather than the full Geforce experience, also check the clean installation mode when installing.
      My ComputersSystem Spec
  9.    30 Aug 2016 #9
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    Thank you for sticking by me.

    Its like beating a dead horse...
    but I tried your suggestion anyway, did a clean install like always, did not install experience, got latest drivers threw download(exe).

    Decided to play some dishounerd, a minuet in and...
    Attachment 98952

    My old friend paid me a visit...

    Here are my latest crash dumps.
    Thanks for stick with me.
      My ComputerSystem Spec
  10.    30 Aug 2016 #10
    Join Date : Aug 2016
    Posts : 14
    Windows 10
    Thread Starter

    What is making the graphics card driver continually fail, seems to be the $$ question.
      My ComputerSystem Spec

 
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