1. Joined : Aug 2016
    Posts : 2
    Win 10
       22 Aug 2016 #1

    4 BSODs since Win 10 Anniversary Update


    Hi,

    I bought the Lenovo T460p a few months ago and since the anniversary update of Windows 10 (not 100% sure if that's the cause), I'm receiving BSODs irregularly (e.g. one yesterday, two today within 15 min).

    I attached the output of the dm log collector: Attachment 97910

    I also ran BlueScreenView, in case that's any help:

    Code:
    082216-7109-01.dmp    22.08.2016 07:50:41        0x00000119    00000000`00000001    00000000`00019b38    00000000`00019b39    ffff9085`33be3010    watchdog.sys    watchdog.sys+34ae                    x64    ntoskrnl.exe+14a060                    C:\WINDOWS\Minidump\082216-7109-01.dmp    8    15    14393    416.668    22.08.2016 07:51:25    
    082216-7015-01.dmp    22.08.2016 07:43:27        0x00000119    00000000`00000001    00000000`0002bfd6    00000000`0002bfd8    ffffb580`54dfc010    watchdog.sys    watchdog.sys+34ae                    x64    ntoskrnl.exe+14a060                    C:\WINDOWS\Minidump\082216-7015-01.dmp    8    15    14393    456.356    22.08.2016 07:44:30    
    082116-5593-01.dmp    21.08.2016 20:22:28    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000094    fffff80b`1bcc9bab    00000000`00000000    00000000`00000000    igdkmd64.sys    igdkmd64.sys+2c9bab                    x64    ntoskrnl.exe+14a060                    C:\WINDOWS\Minidump\082116-5593-01.dmp    8    15    14393    466.092    21.08.2016 20:23:43    
    081616-9687-01.dmp    16.08.2016 09:54:28    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000094    fffff805`ee049bab    ffffdf01`7f1e9b90    00000000`00000000    igdkmd64.sys    igdkmd64.sys+2c9bab                    x64    ntoskrnl.exe+149f90                    C:\WINDOWS\Minidump\081616-9687-01.dmp    8    15    14393    465.652    16.08.2016 09:56:31
    I would be very happy, if someone can make sense of this
    Last edited by pierburg; 24 Aug 2016 at 05:26.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       22 Aug 2016 #2

    Please remove all illegal software, re-run DM_Log_collector and post the new zip file, then we can continue looking at your problem.
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 2
    Win 10
       24 Aug 2016 #3

    Sorry, my bad! I removed the software, re-ran the collector and updated the zip file in the original post. I hope somebody has a hint for what is going on with these bluescreens
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       27 Aug 2016 #4

    Sorry for the late reply. I've been away. Looking at the dump now.
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,317
    Windows 10 Pro X64 14393.576
       27 Aug 2016 #5

    Latest dump indicates a problem with igdkmd64.sys
    Code:
    BugCheck 119, {1, 19b38, 19b39, ffff908533be3010}
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : dxgmms2.sys ( dxgmms2! ?? ::FNODOBFM::`string'+4f09 )
    This belongs to the Intel Graphics Kernel Mode Driver which is your Intel(R) HD Graphics 530.
    It is dated Tue Dec 15 22:22:48 2015.

    Try newer drivers from Lenovo: Laptops-and-netbooks :: ThinkPad-T-Series-laptops :: ThinkPad-T460p - Lenovo Support (US) and Software|Drivers and Software&beta=false

    Attachment 98486

    You want the 2nd one which has a 7/24/2016 date.

    If that doesn't help, try Intel directly: Intel
      My System SpecsSystem Spec


 


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