PC Freeze while playing Rocket League/Overwatch

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  1. Posts : 14,903
    Windows 10 Pro
       #11

    To correct your statement, a system freeze cannot create a dump. It isn't a system crash that Windows can catch, the same is with shutdown/restart crashes. A BSOD crash is caught by Windows due to corruption or violation of something what doesn't (yet) cause the other system crashes to occur.

    Dump files cannot be accessed in their original location, you need to copy them to a different location to access them.

    IMHO, this 0x124 is a bit odd. The device ID doesn't return in the files so I'm wondering what it is related to.
      My Computers


  2. Posts : 45
    Windows 10 Pro x64
    Thread Starter
       #12

    Ran multiple 3D Mark Benchmarks tests, didn't get any freezing at all, but started Overwatch/DOTA/Rocket League and I freeze within a few minutes. Really strange that something that uses way more load like 3D Mark doesn't freeze my PC :S
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #13

    Lets see if driver verifier can catch the drivers of this device ID that is causing the trouble :)



    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


  4. Posts : 45
    Windows 10 Pro x64
    Thread Starter
       #14

    Thanks once again for your response axe0! I'm currently running Driver Verifier, should I try to force a BSOD by starting a game or should I just leave the Driver Verifier open without actually "using" the PC? Thus far my PC hasn't crashed or had a BSOD without me running a game.
      My Computer


  5. Posts : 14,903
    Windows 10 Pro
       #15

    Try to force one.
      My Computers


  6. Posts : 45
    Windows 10 Pro x64
    Thread Starter
       #16

    axe0 said:
    Try to force one.
    You won't believe it, but somehow since running Driver Verifier I can't force a BSOD anymore I've just played about 40 minutes of Rocket League, Overwatch and H1Z1, but while I normally could force a BSOD within 4 minutes I just can't seem to force one at the moment I'll keep Driver Verifier running for 48 hours and let you know if it happens again. This is really strange :P
      My Computer


  7. Posts : 14,903
    Windows 10 Pro
       #17

    It was kind off what I expected
    Driver verifier is sometimes used to stabilize the system when the system is too unstable to do anything, next question is if it actually works though.
      My Computers


  8. Posts : 45
    Windows 10 Pro x64
    Thread Starter
       #18

    axe0 said:
    It was kind off what I expected
    Driver verifier is sometimes used to stabilize the system when the system is too unstable to do anything, next question is if it actually works though.
    Sadly, I've just gotten another freeze My Display Driver has completely disappeared upon rebooting again. I've attached the most recent zip.

    Attachment 97350

    Upon rebooting the driver reappears.
      My Computer


  9. Posts : 14,903
    Windows 10 Pro
       #19

    I see this for a first time, the Renesas Electronics program looks to be causing issues.
    Driver Reference Table - nusb3xhc.sys
    Code:
    ffffe681`59931b88  fffff804`9978ffd9Unable to load image \SystemRoot\System32\drivers\nusb3xhc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
     nusb3xhc+0xffd9
    
    3: kd> lmvm nusb3xhc
    Browse full module list
    start             end                 module name
    fffff804`99780000 fffff804`997b1000   nusb3xhc T (no symbols)           
        Loaded symbol image file: nusb3xhc.sys
        Image path: \SystemRoot\System32\drivers\nusb3xhc.sys
        Image name: nusb3xhc.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Feb 10 06:52:33 2011 (4D537D21)
        CheckSum:         0002FA41
        ImageSize:        00031000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  10. Posts : 45
    Windows 10 Pro x64
    Thread Starter
       #20

    axe0 said:
    I see this for a first time, the Renesas Electronics program looks to be causing issues.
    Driver Reference Table - nusb3xhc.sys
    Code:
    ffffe681`59931b88  fffff804`9978ffd9Unable to load image \SystemRoot\System32\drivers\nusb3xhc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
     nusb3xhc+0xffd9
    
    3: kd> lmvm nusb3xhc
    Browse full module list
    start             end                 module name
    fffff804`99780000 fffff804`997b1000   nusb3xhc T (no symbols)           
        Loaded symbol image file: nusb3xhc.sys
        Image path: \SystemRoot\System32\drivers\nusb3xhc.sys
        Image name: nusb3xhc.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Feb 10 06:52:33 2011 (4D537D21)
        CheckSum:         0002FA41
        ImageSize:        00031000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I've removed that particular program, it was actually the Sapphire USB driver we talked about earlier, I guess I'll keep Driver Verifier running and try to force another BSOD (if it even happens)?
      My Computer


 

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