Windows 10: PC Freeze while playing Rocket League/Overwatch Solved

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  1. Posts : 11,495
    Windows 10 Pro
       28 Aug 2016 #41

    I mean those yes.

    Please answer my other questions.
      My ComputersSystem Spec


  2. Posts : 34
    Windows 10 Pro x64 Build 1511
    Thread Starter
       28 Aug 2016 #42

    Oh yeah the testing. I've ran:
    MemTest86 (1 hour)
    HeavyLoad (45 minutes)
    FurMark (40 minutes)
    3DMark (Full Benchmark test, around 30 minutes)

    None of those crashed me at those times, but I could usually force a PC Freeze within 10 minutes by just playing Overwatch/DOTA2/Rocket League/CS:GO. But now I even randomly freeze in Windows at the moment.
      My ComputerSystem Spec


  3. Posts : 11,495
    Windows 10 Pro
       28 Aug 2016 #43

    Pleaes follow below instructions, some tests you already ran but I do not know some things so please run them again.
    Do NOTHING else while performing a test in Windows, if the system freezes while performing a test make a photo of the test and post this photo please so I know you've at least attempted it
    Please be aware that I may ask you to run a test again if the system froze while performing a test.
    There are some DOS tests, SeaTools for the HDD & MemTest86+, if a freeze happens while these tests are running we have possible causes
    - If a freeze with a DOS test occured and you didn't ran the other tests, we cannot rule out the other parts due to the fact that multiple parts could cause trouble.






    PC Freeze while playing Rocket League/Overwatch Diagnostics Troubleshooting PC Freeze while playing Rocket League/Overwatch
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    PC Freeze while playing Rocket League/Overwatch ONE PC Freeze while playing Rocket League/Overwatch
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.




    PC Freeze while playing Rocket League/Overwatch TWO PC Freeze while playing Rocket League/Overwatch
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    PC Freeze while playing Rocket League/Overwatch THREE PC Freeze while playing Rocket League/Overwatch
     HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk using option TWO
    with parameter /r
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    PC Freeze while playing Rocket League/Overwatch FOUR PC Freeze while playing Rocket League/Overwatch
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec


  4. Posts : 34
    Windows 10 Pro x64 Build 1511
    Thread Starter
       28 Aug 2016 #44

    Just ran Prime95 for an hour, and Furmark for 30 minutes.

    Prime95:
    Attachment 98590
    Didn't get any errors as far as I can see.

    I then ran Furmark for 30 minutes, didn't freeze:
    Attachment 98593Attachment 98594

    I'll begin testing the HDD and RAM later tonight when I can leave the PC running for a couple of hours.
      My ComputerSystem Spec


  5. Posts : 11,495
    Windows 10 Pro
       28 Aug 2016 #45

    Looks like your GPU has cooling issues, is this also when under normal load?
      My ComputersSystem Spec


  6. Posts : 34
    Windows 10 Pro x64 Build 1511
    Thread Starter
       28 Aug 2016 #46

    axe0 said: View Post
    Looks like your GPU has cooling issues, is this also when under normal load?
    Under normal load it's usually 50-59 C, while gaming it goes into 70-80, but under this full load it does indeed go into the 90C range. But according to the nVidia site the maximum temperature is 98C, so even if it is indeed a bit hot it shouldn't be that big of a problem right?
      My ComputerSystem Spec

  7.    28 Aug 2016 #47

    toar4ever said: View Post
    Under normal load it's usually 50-59 C, while gaming it goes into 70-80, but under this full load it does indeed go into the 90C range. But according to the nVidia site the maximum temperature is 98C, so even if it is indeed a bit hot it shouldn't be that big of a problem right?
    Which version of VBIOS (GPU BIOS)?
      My ComputerSystem Spec


  8. Posts : 11,495
    Windows 10 Pro
       28 Aug 2016 #48

    Depends on how much space you have in your case
      My ComputersSystem Spec


  9. Posts : 34
    Windows 10 Pro x64 Build 1511
    Thread Starter
       28 Aug 2016 #49

    ZyKLon said: View Post
    Which version of VBIOS (GPU BIOS)?
    You mean this info right? Version 84.4.36.0.f1 ?
    Attachment 98614
      My ComputerSystem Spec

  10.    28 Aug 2016 #50

    toar4ever said: View Post
    You mean this info right? Version 84.4.36.0.f1 ?
    Attachment 98614
    Update Vbios from here https://www.techpowerup.com/vgabios/...Type=&memSize=
      My ComputerSystem Spec


 
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