BSOD - Ingame

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  1. dmtzera
    Posts : 17
    Windows 10 64 bits
       New #1

    BSOD - Ingame


    Hello guys, first time posting here so I'm not exactly sure of all the things I should be doing.

    For one week now I'm having BSODS but only when I'm playing games (CS:GO, Dota2), any other thing my computer is OK and nothing happens, I can work normally.

    I did a fresh install of windows 10 but the problem persists, already made all the drivers update and the BSOD most of the time is the same: KMODE_EXCEPTION_NOT_HANDLE with the noskrnl.exe, one time it was SYSTEM_SERVICE_EXCEPTION with the tcpip.sys.

    I will post the file from DM LOG Collector here to see if somebody can help me, I got no problems with memtest and couldnt reach any driver with the windows verifier

    I'm running now the HDtune to see If I have any problems on my HD, but for now nothing.

    My pc spec:

    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.90GHz
    Memory (RAM): 16,0GB
    Windows 10 64 bits
    GPU: Intel HD Graphics 4000 (The problem started occuring before I started using the onboard gpu since my offboard is shit too, nvidia gt 610)

    Thanks for now!
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi dmtzera,

    Please tell me if you've installed drivers from DB3
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.
    There is an odd thing, only Windows drivers are marked as the cause. We can definitely say that is not true.
    Please check your driver verifier settings and make sure all drivers from Microsoft are NOT checked.
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  4. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #3

    Hi axe0, thanks for the answer!

    I had the problem before installing the drivers and making them up to date, but yes, i used driver booster 3. (And still have the issue

    And my driver verifier was with only no Microsoft drivers checked.

    Some people said it can be virus or something relate to lan/wifi drivers, what you recommend me to do now?

    Thanks again!
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Please remove the drivers installed by DB3 and uninstall the program. Most of the drivers you need is provided by Gigabyte. Drivers for mouse, keyboard, possible sound installation, headset, and other devices is the best source their manufacturer. Drivers for GPU of course Nvidia :)

    Many will say viruses based on that a legitimate driver was flagged, they often say that while it is never true.
    The fact that Windows drivers were flagged + that in other crashes no driver was flagged while driver verifier was enabled, I would think of multiple issues.
    Please remove your TP-Link USB adapter.

    I find it however odd, I've never seen such an amount of File System drivers being flagged, it would almost suggest to a corrupt Windows.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.





    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

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  7. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #5

    Thanks one more time axe0!

    Here are the cpu-z screenshots:

    Attachment 96527

    Im now returning the drivers to before db3 and will run the memtest right after
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  8. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #6

    Already reinstalling my drivers manually, did the rollback to before db3, the memtest I already did yesterday and didnt found any erros , is necessary to do again? And for how long? Thanks one more time axe0!


    Editing: Already reinstaled the drivers manually this time and uninstalled db3.
    Last edited by dmtzera; 16 Aug 2016 at 17:01.
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  9. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #7

    Hello axe0, decide to do a memtest one more time just with one pass (yesterday i did 6 passes no errors) and today i already got 4 erros in the 7th test, Im posting that from my celphone while i wait for the other tests to finish!

    Editing, after the 4 errors in the 7th test i tried testing my memories individually, one of them show me a LOT of erros, and one of them was fine, tested playing the games for some hours and no BSOD so far, if anything more happens i come back! Thanks for everything sir!
    Last edited by dmtzera; 17 Aug 2016 at 02:24.
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  10. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #8

    Hello axe0,

    I'm back one more time, even with the "right" stick I've got another bsod, now with a different message but in the same driver/ntoskrnl.exe

    Now with the message: UNEXPECTE_MODE_KERNEL_TRAP


    I'm more lost than ever, even dont know now if maybe the problems werent in the memory but only in the system itself and accused my memory wrongly as I saw some other cases in the internet, dont know what to do anymore
    081716-26421-01.dmp Processing...x
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #9

    is necessary to do again? And for how long?
    I requested it with reasons. 16GB for 8 passes could take up to a day with MemTest86+.

    BSOD Posting Instructions
      My Computers
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  13. dmtzera
    Posts : 17
    Windows 10 64 bits
    Thread Starter
       New #10

    Sorry for the double post axe0 but the problem is that I really need my machine and really don't think is a hardware problem.
    I stopped the test cause I already got erros, and in the second time got a lot of errors in one stick, which I took from the pc and just let the one who passed through all the passes, but I still got BSOD after a while working with the one that got no errors.

    I forgot to say that my problems started with the new Windows 10 update, the aniversary edition, here goes the new attachment.
    Sorry for double posts and anything more that I've caused.
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