Windows 10: Random bsod kernel-power 41(63)

  1.    15 Aug 2016 #1

    Random bsod kernel-power 41(63)


    Computer gets bsod restarts giving different error codes almost every time. Ran chkdisk and memtest and found no errors. Problem has persisted after clean install of windows 10. I think all drivers are up to date. Graphically intensive games seem to trigger the crash but i has happened with just chrome running as well. Also my computer has been running much slower than normal, but it doesn't seem to be a virus.
    Last edited by puffthedagon; 16 Aug 2016 at 00:56.
      My ComputerSystem Spec


  2. Posts : 11,547
    Windows 10 Pro
       16 Aug 2016 #2

    Please remove following program
    Code:
    Start Menu\Programs\ReviverSoft	Public:Start Menu\Programs\ReviverSoft	Public
    Please upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

    What memory test did you run & for how long/many passes?
      My ComputersSystem Spec

  3.    17 Aug 2016 #3

    I cant seem to find reviversoft program you are talking about.

    i ran the windows memory diagnostic tool once then restarted my pc and ran it again.

    here is the chkdsk log from event veiwer.

    Chkdsk was executed in scan mode on a volume snapshot.

    C: drive is an ssd.


    Checking file system on C:


    Stage 1: Examining basic file system structure ...

    363264 file records processed. File verification completed.

    4155 large file records processed.
    0 bad file records processed.
    Stage 2: Examining file name linkage ...

    414556 index entries processed. Index verification completed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.

    25647 data files processed. CHKDSK is verifying Usn Journal...

    36341248 USN bytes processed. Usn Journal verification completed.


    Windows has scanned the file system and found no problems.
    No further action is required.


    124571991 KB total disk space.
    36918676 KB in 109072 files.
    82540 KB in 25648 indexes.
    475259 KB in use by the system.
    65536 KB occupied by the log file.
    87095516 KB available on disk.


    4096 bytes in each allocation unit.
    31142997 total allocation units on disk.
    21773879 allocation units available on disk.


    ----------------------------------------------------------------------




    Stage 1: Examining basic file system structure ...


    Stage 2: Examining file name linkage ...


    Stage 3: Examining security descriptors ...


    Windows has scanned the file system and found no problems.
    No further action is required.
      My ComputerSystem Spec


  4. Posts : 11,547
    Windows 10 Pro
       17 Aug 2016 #4

    Please follow below instructions carefully




    Random bsod kernel-power 41(63) Diagnostic Test Random bsod kernel-power 41(63)
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  5.    17 Aug 2016 #5

    I have 1 8bg stick of ram and 4 compatible ports.

    here are the results from memtest
    Attachment 96609

    1000 errors in about 2 minutes. I ran it again with the ram in different ports and got similar results.
      My ComputerSystem Spec


  6. Posts : 11,547
    Windows 10 Pro
       17 Aug 2016 #6

    If you have warranty for the memory you could use it for replacement
      My ComputersSystem Spec

  7.    17 Aug 2016 #7

    Memory is under warranty and they're sending a new one. Thanks for the help. Will update when the new ram gets here.
      My ComputerSystem Spec


 

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