Windows 10: IRQL LESStHAN OR EQUAL TO when playing online video for extended time.

  1.    15 Aug 2016 #1

    IRQL LESStHAN OR EQUAL TO when playing online video for extended time.


    Hello Ten Forums!

    I recently had thought that I had cleared up a problem by having my RAM run at 2133 MHZ to clear up any memory incompatibility issue (per the great AXE0's suggestion), but BSOD still came back with IRQL not equal but less frequently, and with Bluescreen view, the issues point to "ntoskrnl.exe" once again. I googled around and saw that this could mean anything. Once again, I am stumped and I looked through windbg to try and find a driver at fault but I still cannot find anything. Any help would be appreciated! Thank you for your time!

    Sincerely,

    Carelesswhisper
    Last edited by carelesswhisper; 15 Aug 2016 at 20:19. Reason: attachment
      My ComputerSystem Spec


  2. Posts : 11,546
    Windows 10 Pro
       16 Aug 2016 #2

    Hi carelesswhisper,

    Please upload a new zip, the current uploaded zip is from the previous thread.
      My ComputersSystem Spec

  3.    16 Aug 2016 #3

    I am so sorry! Thank you so much!
      My ComputerSystem Spec


  4. Posts : 11,546
    Windows 10 Pro
       16 Aug 2016 #4




    IRQL LESStHAN OR EQUAL TO when playing online video for extended time. Diagnostic Test IRQL LESStHAN OR EQUAL TO when playing online video for extended time.
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  5.    16 Aug 2016 #5

    I got a BSOD shortly after enabling driver verifier: here is the information from the DM log collector:
    thank you again!
      My ComputerSystem Spec

  6.    16 Aug 2016 #6

    Hi Axe0,

    I wanted to learn how to read DMP files so I went ahead and attempted to find the offending driver; I came up with tcpip as the .sys file that caused the system to fail: could you verify this? and if this is the case, I would just need to reinstall the drivers for all my networking solutions, correct thank you so much for your help!
      My ComputerSystem Spec


  7. Posts : 11,546
    Windows 10 Pro
       17 Aug 2016 #7

    Incorrect and partly correct.

    The tcpip.sys is a Windows driver, from Windows drivers we can assume they are not the cause. If Windows drivers were the cause many systems running Windows would be very unstable as it is a fact that Windows drivers very often show up in the dumps.

    Some Windows drivers do give indications towards possible causes where we come with the 'partly correct'.
    When a Windows network driver is flagged there are more possible causes than just the network drivers from the network adapters.
    AV programs, AM programs, VPN programs, USB network adapters, etc., all those are also included when Windows network drivers are flagged.
    If you're certain your physical network adapters (wifi, lan, usb) are perfectly fine, but crashes keep showing that the network drivers are causing the crashes. There are various reasons why this occurs for which some more analysis and troubleshooting is required, but you need to include all possibilities, else someone would replace the whole system without knowing that a single driver from the AV is causing problems. A simple removal of the program would do the job.

    In your case I found the LAN driver being the possible cause, check ASRock for driver updates
    Code:
    1: kd> lmvm e1i63x64
    Browse full module list
    start             end                 module name
    fffff80d`d7400000 fffff80d`d7486000   e1i63x64 T (no symbols)           
        Loaded symbol image file: e1i63x64.sys
        Image path: \SystemRoot\System32\drivers\e1i63x64.sys
        Image name: e1i63x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Mar 04 22:46:29 2016 (56DA0235)
        CheckSum:         00086238
        ImageSize:        00086000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  8.    18 Aug 2016 #8

    Hi axe0!

    Thank you so much for your patience with me! I updated the drivers to the latest ones off of each part's website (realtek, intel, etc), and I did a clean install of win10 to try and remedy this. I am still getting BSOD, but they are varied now. Should I uninstall the network adaptors if the latest updates do not work in fixing BSOD? Attached are the most recent crashes.
      My ComputerSystem Spec


  9. Posts : 11,546
    Windows 10 Pro
       18 Aug 2016 #9

    Please update the BIOS to see if that helps.
    ASRock > Z170M-ITX/ac

    If a BIOS update doesn't help then you have a hardware issue.
      My ComputersSystem Spec


 

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