Several random BSOD windows 10 64 bit

EnisK · 28 Jan 2018

Hello everyone,Im writing here for the first time because its the first time that im really having problems with my desktop PC.
From around 1 month ago i started having randomly several BSOD at my windows 10 (version 1709) 64 bit PC.
I have checked for some weeks internet on how to fix these BSOD but with no success.
I have run some tools like SFC or memtest or disk test etc etc and everytime they tell me i have no problem, everything is ok.
I havent installed a new hardware pheripheral during this time. I even opened my PC and cleaned all the dust that i found inside, but the BSOD kept coming and coming so I think the problem is software wise and not hardware wise.
My PC is HP ENVY Phoenix Desktop - 860-011nf (ENERGY STAR)
My BIOS is AMI A0.38 with SSID: 2B4B.
I even did a full reformat with erasing everything and still i got BSOD from the start of windows opening after reformat.
So i came to conclusion that the problem comes from a or some driver(s).
Clearly i got no idea from where comes this problem and i would really appreciate ur help.
I tried checking my dmp files with the winDBG tool and each time i have different code_message_name (the same 4-5 but randomly which one comes).

Im providing these .dmp to u so maybe u understand better than me.
Uploadfiles.io - 012818-23125-01.dmp

Uploadfiles.io - 012818-23562-01.dmp

Uploadfiles.io - 012818-24250-01.dmp

Uploadfiles.io - 012818-24578-01.dmp

Uploadfiles.io - 012818-26000-01.dmp

Thank you for your time!

Trayal · 28 Jan 2018

I'm seeing nearly the same thing you are, actually. I just signed up to post the exact same type of questions. I'm going to hold off posting until we see some of the responses to yours. I'll throw out some questions that I've seen asked around similar items:

Have you tried "Windows Memory Diagnostic" (part of Win10) successfully?
Have you tried going through each item in Device Manager and right-clicking then choosing "Update Driver"?

EnisK · 28 Jan 2018

Hello there,

I have tried several tools to fix my problem, so unfortunately i cant remember if i have also tried the "windows memory diagnostic" tool.
About the other question, after using the windows/microsoft update, normally all the drivers are up to date (with the version known to windows, i know if i go to the manufacturer of the driver site, i might find sometimes more recent versions of those drivers) and so the "update driver" option doesnt give me any new version of the driver.

Ztruker · 29 Jan 2018

Trayal, please start your own thread. Trying to debug two problems, even if similar, in one thread gets very confusing.
Also, please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions when you start your thread.

Ztruker · 29 Jan 2018

Enisk, please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions.

EnisK · 29 Jan 2018

Hello Ztruker,
Sorry for not following the instructions.
I followed the instructions and generated the zip file.

U can see it in attachment, tell me if u need anything else to help u analyse it.

Thnx!

Ztruker · 29 Jan 2018

Can you please change the language to English? I can't read the logs in the current language which makes it difficult to provide help.

Language - Add, Remove, and Change in Windows 10 - Windows 10 Tutorials

Re-run DM_Log_collector when done and upload the zip file, see if that helps.

You can put the language back to your normal one once done though you may have to do this multiple times if I need you to run DM_Log_collector again in the future. Might be better to leave it English until this problem is resolved.

Thanks

Only 1 of the 4 dumps in the zip file indicated a driver problem.

Code:

ffffe489`f2446788  fffff802`49bb1c46Unable to load image \SystemRoot\system32\drivers\WppRecorder.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WppRecorder.sys
*** ERROR: Module load completed but symbols could not be loaded for WppRecorder.sys
 WppRecorder+0x1c46

This seems to be connected to file system compression from what I can find but all the problems I saw were in Windows 8/8.1 and were fixed my Microsoft with a Windows Update so should be fixed in Windows 10.

EnisK · 30 Jan 2018

Hello again,
I followed the tutorial to change the language but i dunno why but i couldnt download the new language so i couldnt pass it in english. I had new BSOD today with new dmp files, can u analyse only those while not using the data that are not in english?
Thnx!

Attachment 174810

EnisK · 31 Jan 2018

Hello again,
Sorry for this double post but i dont know how to edit an exisint post.
I finally was able to download the english language pack and changed the system language to english.
After this i generated again the zip file with tool you provided and you can find it in the attachment.

Please tell me if u find smth to fix my problem.
Thnx

Ztruker · 31 Jan 2018

Looked at 5 dumps:
There are a variety of problems shown:

Bugcheck A IRQL_NOT_LESS_OR_EQUAL:

Code:

ffffd60b`d2fda408  fffff808`1b08d2a6Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvhdci.inf_amd64_a33a405d786e1e76\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1cd2a6

Code:

ffffd60b`d2fda990  fffff808`15304280Unable to load image \SystemRoot\system32\drivers\afd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
 afd+0x4280

Driver Description: Ancillary Function Driver for WinSock

BugCheck 139 KERNEL_SECURITY_CHECK_FAILURE:
No driver problems indicated

Bugcheck A IRQL_NOT_LESS_OR_EQUAL:
No driver problems indicated

Bugcheck A IRQL_NOT_LESS_OR_EQUAL:

Code:

fffffb83`70e5f568  fffff80f`ed98ddf3Unable to load image \SystemRoot\system32\drivers\afd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
 afd+0x6ddf3

Driver Description: Ancillary Function Driver for WinSock

Are these problems occurring after coming out of sleep or hibernate mode? Turn hibernate off and see if that helps.
Open a Administrator Command Prompt and enter powercfg -h off to do this.

Also, enter powercfg /list and post the output here. Should look something like this (you may not have all 3):

C:\Users\ztruk>powercfg /list

Existing Power Schemes (* Active)
-----------------------------------
Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)
Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (High performance) *
Power Scheme GUID: a1841308-3541-4fab-bc81-f71556f20b4a (Power saver)

Open Control Panel, Power Options and select the High performance power scheme if it's not already selected.