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  1. Joined : Aug 2016
    Posts : 20
    Windows 10
       12 Aug 2016 #1

    BSOD's when browsing internet and watching video, multiple errors


    I have had 5 blue screens since I reinstalled windows from a update that did not install properly, also aswell as getting blue screens on the last install of windows 10, but I don't have the Mini dumps for that install. Usually the computer will blue screen when I'm on chrome but I think it has happened while playing Overwatch I'm not sure. Most of the time I will be watching youtube and the sound will repeat and the blue screen will happen.

    Also nothing is overclocked and I have done memtest's and no errors occur. Sorry if I'm not clear or concise im not very good at explaing these things.

    Thanks
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       13 Aug 2016 #2

    Hi PapaBobo,

    Welcome to the 10forums

    Please uninstall Bitdefender and use Windows Defender as alternative while troubleshooting
    Uninstall Bitdefender
    Code:
    ffffd001`05ada8f8  fffff800`0ae14461Unable to load image \SystemRoot\system32\DRIVERS\avc3.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avc3.sys
    *** ERROR: Module load completed but symbols could not be loaded for avc3.sys
     avc3+0x14461
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 95895
    Code:
    0: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff801`c1c80000 fffff801`c361c000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Jul 18 23:41:41 2016 (578D4D15)
        CheckSum:         01989001
        ImageSize:        0199C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 20
    Windows 10
       15 Aug 2016 #3

    Completed everything request and today got another blue screen. What do you need uploaded new DM log file or just the minidump?
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       15 Aug 2016 #4

    New zip that has more than dumps
      My System SpecsSystem Spec


  5. Joined : Aug 2016
    Posts : 20
    Windows 10
       15 Aug 2016 #5

    Heres the new zip file
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       15 Aug 2016 #6




    BSOD's when browsing internet and watching video, multiple errors Diagnostic Test BSOD's when browsing internet and watching video, multiple errors
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec


  7. Joined : Aug 2016
    Posts : 20
    Windows 10
       16 Aug 2016 #7

    Well did the Driver verifier and got this blue screen IRQL_NOT_LESS_OR_EQUAL 0x0000000a, also heres the dm log zip.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 Aug 2016 #8

    It looks to be an outdated driver from your Realtek audio.
    I suggest that you visit MSI and check for audio driver updates.
    Code:
    7: kd> lmvm MBfilt64
    Browse full module list
    start             end                 module name
    fffff800`3c520000 fffff800`3c52e000   MBfilt64 T (no symbols)           
        Loaded symbol image file: MBfilt64.sys
        Image path: \SystemRoot\system32\drivers\MBfilt64.sys
        Image name: MBfilt64.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jul 31 05:40:32 2009 (4A7267B0)
        CheckSum:         0000F70E
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec


  9. Joined : Aug 2016
    Posts : 20
    Windows 10
       16 Aug 2016 #9

    Strange I already had the lastest drivers installedAttachment 96431
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,908
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 Aug 2016 #10

    Reinstall it in that case.
      My System SpecsSystem Spec


 
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