Windows 10: BSOD's when browsing internet and watching video, multiple errors

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  1.    16 Aug 2016 #11

    Well looking around MBfilt64.sys is a creative technologies driver I don't have any of their products and have never installed this driver could it be malware or virus?
      My ComputerSystem Spec


  2. Posts : 11,529
    Windows 10 Pro
       16 Aug 2016 #12

    Some drivers are used for multiple things, the MBfilt64.sys in this case for audio.
      My ComputersSystem Spec

  3.    20 Aug 2016 #13

    Back again with another blue screen this one happened while shutting down the computer.
      My ComputerSystem Spec


  4. Posts : 11,529
    Windows 10 Pro
       20 Aug 2016 #14

    A small note, if you're overclocking anything (CPU, GPU, RAM) revert back to stock while troubleshooting.

    You removed Bitdefender using the uninstall tool?
      My ComputersSystem Spec

  5.    20 Aug 2016 #15

    Nothing has been been overclocked and I did uninstall Bitdefender with the uninstall tool from site.
      My ComputerSystem Spec


  6. Posts : 11,529
    Windows 10 Pro
       20 Aug 2016 #16

    Unfortunately the minidump does not have enough data for debugging it, for this reason enabling driver verifier would be suggested.




    BSOD's when browsing internet and watching video, multiple errors Diagnostic Test BSOD's when browsing internet and watching video, multiple errors
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  7.    20 Aug 2016 #17

    Received one blue screen "IRQL_NOT_LESS_OR_EQUAL 0x0000000a", restarted then booted into windows fine.

    Weird it normally never boots into windows if theirs an error.
      My ComputerSystem Spec


  8. Posts : 11,529
    Windows 10 Pro
       20 Aug 2016 #18

    Please boot in safe mode to see if the same problem happens.
      My ComputersSystem Spec

  9.    20 Aug 2016 #19

    Boot into safe mode and run another driver verifier?
      My ComputerSystem Spec


  10. Posts : 11,529
    Windows 10 Pro
       20 Aug 2016 #20

    Enable driver verifier and boot in safe mode
      My ComputersSystem Spec


 
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