BSOD playing games / rendering videos IRQL_NOT_LESS_OR_EQUAL 0xA


  1. PTY997
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
       New #1

    BSOD playing games / rendering videos IRQL_NOT_LESS_OR_EQUAL 0xA


    HI, I have this problem for a while since upgrading to Win 10 ( free forced upgrade from Win 7 ) It got quite annoying so I did a free install of Win10 to ensure it wasn't old driver etc causing issues left behind from Win 7. I was playing WoW free trail and computer crashed no freeze up just straight to BSOD. Funny thing was that after the fresh OS install I hadn't had a crash or lockup for at least 24h. I used WhoCrashed to find out more and it says the files ntoskrnl.exe and ntkrnlmp.exe crashed at the same time.

    Anyone able to help me as this haunt my life.
      My Computer
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi PTY997,

    Welcome to the 10forums :)

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 95730
    Code:
    0: kd> lmvm atikmdag
Browse full module list
start             end                 module name
fffff802`c2a50000 fffff802`c4197000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Dec 04 18:14:28 2015 (5661C9F4)
    CheckSum:         016E5166
    ImageSize:        01747000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computers
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  4. PTY997
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       New #3

    Ok i have done as requested, the reason I was using an older driver was due to always getting display drivers has stop responding.

    What would you like me to do next?
      My Computer
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    FYI, this isn't a 'do this, do that and this comes out' doing. We wait for another BSOD to suggest something new.
      My Computers
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