BSOD when idle from PC, error 0x00000116

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  1.    11 Aug 2016 #1

    BSOD when idle from PC, error 0x00000116

    When I leave my PC locked (which I do very often) I come back to see my PC has restarted. This has been happening for maybe a couple of months now, and I think this may have to do with NVIDIA Optimus.

    Info from Event Viewer:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffd0898e7e44a0, 0xfffff80f87a16550, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5818b1f2-8f38-4dd6-a858-34318070d2b1.
    I also noticed this happening quite a bit:
    A corrected hardware error has occurred.
    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)
    Bus:Device:Function: 0x0:0x1C:0x3
    Vendor ID:Device ID: 0x8086:0xA113
    Class Code: 0x30400
    The details view of this entry contains further information.
    BlueScreenView Report:
    Attachment 95579
    Sorry about having to use a picture, couldn't find a good way to copy the report.

    System Specs:
    ASUS GL552VW-DH71
    CPU: Intel i7-6700HQ (clocked at 2.6 GHZ, turbo boost up to 3.5 GHZ)
    GPU: Intel HD Graphics and NVIDIA GTX 960M (2GB VRAM) (NVIDIA Optimus)
    Storage: 1TB 7200RPM HDD Hitachi HGST HTS721010A9E630
    Mobo: GL552VW

    Thanks for any help.
    Attachment 95592
    Attachment 95916 (new zip)
    Last edited by SilverMight; 13 Aug 2016 at 11:36.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,857
    Windows 10 Pro
       11 Aug 2016 #2
      My ComputersSystem Spec

  3.    11 Aug 2016 #3

    Sorry, just added to the post.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,857
    Windows 10 Pro
       12 Aug 2016 #4

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec

  5.    12 Aug 2016 #5

    Ok, I've removed them, but for the YouTube videos I do editing, which under Fair Use transformation of content is OK.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,857
    Windows 10 Pro
       12 Aug 2016 #6

    Please upload a new zip so I won't get confused :)
      My ComputersSystem Spec

  7.    13 Aug 2016 #7

    Alright, I just uninstalled it. Posting a new zip.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,857
    Windows 10 Pro
       13 Aug 2016 #8

    Please upload a new zip in your new reply, easier for both of us.

    Please visit ASUS to update or reinstall the chipset & LAN drivers, you may also want to check for BIOS updates.
      My ComputersSystem Spec

  9.    13 Aug 2016 #9

    Alright, sorry about that. It should be in this one.
    Attachment 95931
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,857
    Windows 10 Pro
       13 Aug 2016 #10

    That wasn't necessary, I've already analyzed the files in that zip
      My ComputersSystem Spec

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