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  1. Posts : 8
    64 bit windows 10 Pro
       11 Aug 2016 #1


    First part of my problem: Laptop crashes when I play a game (IRQL_NOT_LESS_OR_EQUAL) - Windows 10 Forums

    So I uninstalled Daemon tools and my computer now gets to the point where it loads the login screen, it crashes right before showing the the landscape pictures. It then restarts and upon restating it crashes and gives the error DRIVER_VERIFIER_IOMANAGER_VIOLATION. These two errors occur back to back.

    Just like the error I was getting with daemon tools neither of the two ways to disable the verifier work. In addition the system restore point says I don't have a restore point even though I made one right before runing the verifier again.

    I was able to get the computer to boot by selecting the "use another operating system" button on start up and selecting windows 10. I suppose its worth noting that I have a linux OS that is not installed (I started the install by accident awhile ago for a computer forensic class and immediately exited out of it), it says continue with install underneath the OS. From there I was able to go in and delete existing settings in the verifier with no problems.

    My minindump forum file: FOGLE-MSI-Thu_08_11_2016_122258_78
    Windows event viewer: Event Viewer (3)
    (same files in the attachments)

    If my understanding of this program (verifier) is correct I should be able to go through and enable (verify) one driver at a time on the list checking for crashes until I find the one(s) causing the BSOD.

    As always, thank you for your time.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       11 Aug 2016 #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My ComputersSystem Spec

  3. Posts : 8
    64 bit windows 10 Pro
    Thread Starter
       12 Aug 2016 #3

    Alright so after a lot of crashing and freezing, I believe I was able to uninstall all (i hope) of my illicit material. In the course of this I reverted back to windows seven which improved stability.

    Now i'm running verifier (as I type this) with no problem as before I would crash before start up. I have yet to fully test this yet but what I did do is load up the game I was playing (stardew valley with verifier running) and after about 20 minutes my screen (pc) froze. I could not exit out through any method (alt f4, task manager, alt tab) and the screen was frozen.

    Attached are my event log and minidump files.

    If I missed some of the illiciet material I do apologize and most likely need further instructions on how to properly do so.
    I do have deleted file recovery software installed now but thats only because in my removals I accidentally deleted my 460 hour or so stardew valley save file.

    I also feel compeled to offer up a reason (not an excuse) for my actions, I use said illicit material to see if
    A. the game will even run on my computer and
    B. if its not a piece of crap
    In the event it runs and is good I buy it.

    Also I am betting I now have to repost this to the windows seven forum but am unsure if said course of action is better.

    As always, thank you for your help and your time.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       13 Aug 2016 #4

    Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present :)
    If there are a few missing, no problem as we can get them manually if required :)
      My ComputersSystem Spec

  5. Posts : 8
    64 bit windows 10 Pro
    Thread Starter
       13 Aug 2016 #5

    Ok here is the updated files, I got back from work today and loaded my computer which I hibernated last night and it froze like it did last night when ruining the game (i had verifier running when I hibernated and booted up my computer).

    I also attached one done 2 days ago which has .dmp files, for some reason the freezing does not count as a crash is what I am guessing
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       13 Aug 2016 #6

    Please remove following programs
    Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Start Menu\Programs\DriverRestore	Public:Start Menu\Programs\DriverRestore	Public
    Start Menu\Programs\MSI\Battery Calibration	Public:Start Menu\Programs\MSI\Battery Calibration	Public
    Start Menu\Programs\MSI\BurnRecovery	Public:Start Menu\Programs\MSI\BurnRecovery	Public
    Start Menu\Programs\MSI\KLM	Public:Start Menu\Programs\MSI\KLM	Public
    Start Menu\Programs\MSI\MSI Software Install	Public:Start Menu\Programs\MSI\MSI Software Install	Public
    Start Menu\Programs\MSI\Super-Charger	Public:Start Menu\Programs\MSI\Super-Charger	Public
    Daemon Tools & MSI software is known for causing BSODs.
    DriverRestore looks like a driver update program:
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverRestore, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.
    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    for some reason the freezing does not count as a crash is what I am guessing
    That is correct, Windows cannot respond when a freeze crash occurs. It isn't a crash that Windows can catch which is why no dump is created. Restart/shutdown crashes are similar to freeze crashes, the only difference is that Windows doesn't have time to react on these crashes.
    A BSOD is a crash Windows catches as it causes corruption or other problems without response problems.

    Moving to dump analysis, it looks like the major amount of the dumps is caused by the Nvidia display driver.
    Others are caused by Daemon Tools drivers or Nvidia software drivers.
    I would suggest to check MSI for BIOS updates and install the Nvidia display drivers that MSI provides.
    Support For GT60 0NC | MSI Global | Laptops - The best gaming laptop provider 64
      My ComputersSystem Spec

  7. Posts : 8
    64 bit windows 10 Pro
    Thread Starter
       13 Aug 2016 #7

    Alright Ill do that, I did find out why the files are not being zipped properly (like the .dmp). I found 1 minidump in the folder but can not access it as I do not have admin permissions for some reason which was never the case before updating to windows 10.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       13 Aug 2016 #8

    You can't access them in those folders, you need to locate them to a different location.
    I use this command to copy dumps to the desktop
    copy *.dmp %userprofile%\desktop
    Simply press shift + right click on an empty part in Windows Explorer and choose 'Open command prompt here'
      My ComputersSystem Spec

  9. Posts : 8
    64 bit windows 10 Pro
    Thread Starter
       14 Aug 2016 #9

    I installed (updated) the msi drivers (the audio, chipset, and most importantly the graphics driver) and everything is ok but I have not had time to properly test for crashing and freezing.

    However my computer now loads extremely slowly, it always used to load slowly but now it loads even slower (going from power button to about 5 minutes after I've logged in). What is new is now when I boot it from hibernation it takes a long time (longer than the time it used to take to restart my computer). It used to boot up in about half a minute to a minute.

    I know the slow boot is due to a lot of random stuff that's set to start on boot up but what concerns me is that the time from hibernate to loading up is now extremely slow, especially since I have only been removing programs (it is entirely possible I removed something I should not have) and not installing new ones

    I noticed this at the start of my problems about 2 days ago
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,876
    Windows 10 Pro
       14 Aug 2016 #10
      My ComputersSystem Spec

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