Windows 10: BSOD playing Vermintide, WHEA_UNCORRECTABLE_ERROR Solved

  1.    10 Aug 2016 #1

    BSOD playing Vermintide, WHEA_UNCORRECTABLE_ERROR


    I just got a BSOD while playing Vermintide. It displayed WHEA_UNCORRECTABLE_ERROR. Looking it up online its some kind of hardware issue.

    The game was running kind of sluggish the fps was 40-60 but it felt much slower. I uploaded the dm log collector zip file.
      My ComputerSystem Spec


  2. Posts : 11,549
    Windows 10 Pro
       11 Aug 2016 #2

    Hi LordDread,

    Looking it up online its some kind of hardware issue.
    Correct, but also not correct.
    The 0x124 is indeed a hardware crash, because the WHEA system thinks that there is a hardware error. However, a hardware error can be caused by a variation of things including software. Software that is known for causing hardware errors are mainly the onces that are provided by the motherboard manufacturer and the onces that are preinstalled with laptops.

    I noticed you've had multiple shutdown's where only 1 shows a BSOD, if this is not correct please check your recovery settings How to configure minidump | Windows 10 tutorial.

    Please check MSI for BIOS updates.
      My ComputersSystem Spec

  3.    11 Aug 2016 #3

    I haven't had any other crashes recently not since fixing my last BSOD issue last month I'll check for a BIOS update.

    EDIT: Just checked and my BIOS is up to date.
    Last edited by LordDread; 11 Aug 2016 at 13:22.
      My ComputerSystem Spec

  4.    12 Aug 2016 #4

    Just had a repeat while playing warframe, which is a game that is significantly less system intensive. Prior to the crash the game was acting weird getting horrible lag spikes while enemies were spawning.
      My ComputerSystem Spec


  5. Posts : 11,549
    Windows 10 Pro
       12 Aug 2016 #5

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
    Attachment 95649
      My ComputersSystem Spec

  6.    26 Aug 2016 #6

    Alright, i finally had some free time so i uninstalled the display driver and installed the latest drivers manually, lets see if the problem persists. I'll keep you guys notified.
      My ComputerSystem Spec


  7. Posts : 11,549
    Windows 10 Pro
       26 Aug 2016 #7

    Good
      My ComputersSystem Spec

  8.    21 Sep 2016 #8

    I haven't had any issues with my computer since the fix so I'm making this as solved! Thanks for all the help you guys!
      My ComputerSystem Spec


 

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