BSOD on Startup only - page fault in non paged area

  1. Posts : 12
    Microsoft Windows 10 Home Single Language 64-bit 10586 Multiprocessor Free
       09 Aug 2016 #1

    BSOD on Startup only - page fault in non paged area

    Hi, I recently experienced this BSOD and i can't seem to locate whats been giving me this problem from event viewer, i suspect it maybe related to a driver? However im not too sure since i did install a several drivers prior to this, and i couldnt restore back to my last known good configuration.

    Attached is the zip file of my log.

    Thanks for your assistance.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,878
    64bit Win 10 Pro ver 1809 Build 17763.316 and W10 Insider Build 18334 and 18836
       10 Aug 2016 #2

    Hello karljchan :)

    I've had a look at your log files and can see a couple of drivers that were picked out in the crash dump file. They are shown below:
    ffffd000`2595b8b8  fffff800`506ac641Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\\Definitions\BASHDefs\20160802.002\BHDrvx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
    BugCheck 50, {fffff80100000000, 0, fffff801ea905322, 2}
    *** WARNING: Unable to verify timestamp for O2FJ2x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for O2FJ2x64.sys
    Could not read faulting driver name
    Probably caused by : O2FJ2x64.sys ( O2FJ2x64+d198 )
    The first one is from Norton and for now I would suggest you uninstall Norton using the Norton Removal tool. The built-in W10 Windows defender is perfectly good as an anti-virus measure.

    The second one is from a O2Micro Card Reader, I am not sure if this is one you have installed or comes built in to your laptop. In any case it would be worth looking for updated drivers if available from Lenovo or O2Micro.
      My ComputersSystem Spec


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