Windows 10: BSOD during various activities Solved


  1. Posts : 3
    Windows 10 64 bit
       09 Aug 2016 #1

    BSOD during various activities


    Recently bought all parts to build a computer, Built it all with no problems and everything was going smoothly until I started trying to watch youtube videos, download/play games, etc. When I get blue screen I get the WHEA_UNCORRECTABLE_ERROR stop code, I've tried things such as the Windows Memory Diagnostic to test my ram (passed the test twice) so i figured that wasn't the error. I've just begun to use FurMark to test my GPU but i haven't let it run for more than 2 mins. I also used the Intel Processor Diagnostic to test my CPU and it passed the test the one time I ran it. With all of this I cant pinpoint which hardware is causing the blue screens.

    Note: I bought every part brand new from amazon except the GPU and Motherboard (which I got used from a friend) which makes me think its maybe these causing problems but I dont have anything to prove that.
      My ComputerSystem Spec


  2. Posts : 5,016
    Windows 10 Pro X64 15063.138
       09 Aug 2016 #2

    The first thing I noticed is your memory is not installed in the right configuration for Dual Channel mode:

    Attachment 95228

    Yours are in Dimm1 and Dimm 2, s/b Dimm 2 and Dimm 4.

    The latest dump indicates a machine check, probably a hardware error but could be caused by memory or drivers.
    Code:
    BugCheck 124, {0, ffffbe82cb3e0028, bf800000, 124}
    Probably caused by : GenuineIntel
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffbe82cb3e0028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    Code:
    1: kd> !errrec ffffbe82cb3e0028
    ===============================================================================
    Common Platform Error Record @ ffffbe82cb3e0028
    -------------------------------------------------------------------------------
    Record Id     : 01d1f0fcf06ce987
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/7/2016 23:21:41 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbe82cb3e00a8
    Section       @ ffffbe82cb3e0180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbe82cb3e00f0
    Section       @ ffffbe82cb3e0240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffbe82cb3e0240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbe82cb3e0138
    Section       @ ffffbe82cb3e02c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x0000000388110500
      Misc.       : 0x0000000000000086
    Monitor the temperatures and voltages of your PC with Speedfan, Open Hardware Monitor, HWMonitor or similar software.
    Replace the thermal paste for your CPU/heatsink.

    More info here: [SOLVED] My new BSOD problem - Tech Support Forum
      My ComputersSystem Spec


  3. Posts : 3
    Windows 10 64 bit
    Thread Starter
       10 Aug 2016 #3

    Hey thanks for the help so far,

    I put the ram in the right positions now but it still crashes when playing games, after using Speedfan it actually said my cpu was overheating like crazy (126ish degrees C) So i guess i just need a better cpu fan?
      My ComputerSystem Spec


  4. Posts : 5,016
    Windows 10 Pro X64 15063.138
       11 Aug 2016 #4

    Did you replace the thermal paste between the CPU and the heat sink?
      My ComputersSystem Spec


  5. Posts : 3
    Windows 10 64 bit
    Thread Starter
       11 Aug 2016 #5

    Actually i just fixed it, i feel so dumb right now lol all i had to do was reset my bios to default settings. Didn't know the previous owner was overclocking. Thanks for the help though.
      My ComputerSystem Spec


  6. Posts : 5,016
    Windows 10 Pro X64 15063.138
       13 Aug 2016 #6

    Good going, glad you got it fixed.
      My ComputersSystem Spec


 

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