BSOD after Anniversary Update: PAGE_FAULT_IN_NONPAGED_AREA


  1. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
       #1

    BSOD after Anniversary Update: PAGE_FAULT_IN_NONPAGED_AREA


    No issues before updating, or during it. This happened few minutes after the update, already twice.

    Logs:
    Attachment 95142
      My Computer


  2. Posts : 14,893
    Windows 10 Pro
       #2

    Hi Vermunds,

    Please check Dell for BIOS updates & wifi driver updates :)
    Code:
    3: kd> lmvm bcmwl63a
    Browse full module list
    start             end                 module name
    fffff800`f7c60000 fffff800`f871d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Browse all global symbols  functions  data
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00ABDCA1
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  3. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
    Thread Starter
       #3

    Thanks for reply.

    Unfortunately no updates available for Wi-fi, only for the BIOS, which I updated.
    But I have experienced the general instability and problems about the Wi-fi driver before, which I was unable to solve, so it may be related:
    -Randomly disconnects from networks
    -Random slowdowns, until I turn it off and on again
    -Sometimes after turning off it is unable to be turned on again (until restart, sometimes even locking up the computer in the restart process)
    -It's unable to connect to channel 12 and 13 (it was able before Windows 10)

    In the meantime, another BSOD happened:
    Attachment 95271

    Also updated the system info you suggested.
      My Computer


  4. Posts : 14,893
    Windows 10 Pro
       #4

    I see multiple driver updates, can't you install any of them?
      My Computers


  5. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
    Thread Starter
       #5


    There are 2 different versions, one have an older version on the site. but only one is working, which is already installed. Downloaded and installed it again just in case.
    Just to be sure we are viewing the same site:
    Product Support | Dell US


    There are 3 versions:

    Dell Wireless 1704 WiFi Driver A01 version <- installed
    Dell Wireless 1704 WiFi Driver A00 version <- old version
    Dell Wireless 1705 WiFi + Bluetooth Driver <- not working
      My Computer


  6. Posts : 14,893
    Windows 10 Pro
       #6

    For what I saw in the logs version A00 was installed.
      My Computers


  7. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
    Thread Starter
       #7

    That is interesting, because I double checked the versions, and I have installed the A01 version. The downloaded file also says it is the A01. So I have no idea how it is possible that the old version is installed.

    I will try and uninstall it completely, then install it again, maybe that helps.
      My Computer


  8. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
    Thread Starter
       #8

    So, uninstalled completely, and reinstalled.
    But, the device manager still says, that the date of the driver is 30th of July and not October.
    New logs:
    Attachment 95299
      My Computer


  9. Posts : 14,893
    Windows 10 Pro
       #9

    Lets look at this on a different perception.
    The usual suspect of what looks like is the driver because that is where it all starts.

    A different approach of analysis, the driver calls a Windows driver to build a memory descriptor list (MDL) for allocating memory. Therefore this Windows driver gets flagged when the raw stack is being dumped, but when looking at where the problem started it is when the kernel was allocating the buffer the MDL specified.

    What I would suggest is to run below memory test, make sure it is MemTest86+ and read the tutorial carefully :)



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computers


  10. Posts : 16
    Microsoft Windows 10 Pro 64 bites 14393 Multiprocessor Free
    Thread Starter
       #10

    Okay, I will do this tonight, but I don't think it is hardware related.
    But we'll see.
      My Computer


 

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