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  1. Joined : Jul 2015
    Posts : 127
    Windows 10
       07 Aug 2016 #1

    BSOD during install of Windows 10 Anniversary Update


    Attachment 94766

    I'm having trouble installing the Windows 10 Anniversary Update.

    The installation of the update seems to get to about 75% complete, then I get a BSOD.

    Then the update system automatically rolls back my Windows installation to the pre-Anniversary Update version.

    Not sure what is causing the problem.

    Using
    dm_log_collector produces an empty zip file which is attached.

    Thanks for any help.

    If any other files needed please state and will attach.

      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,910
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       07 Aug 2016 #2

    Please run the DM Log Collector again and upload a new zip file, the current attached zip is empty.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 127
    Windows 10
       07 Aug 2016 #3

    I have run DM Log Collector and every time zip file is empty.

    Any suggestions?
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,910
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       08 Aug 2016 #4

    Try the .bat version
    Attachment 94878
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 127
    Windows 10
       08 Aug 2016 #5

    BSOD during install of Windows 10 Anniversary Update


    Attachment 95039
    I managed finally to produce file.

    Please advise why I get BSOD at around 75% when I try and upgrade to Windows Anniversary Update.

    Thank you.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,910
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       09 Aug 2016 #6

    Can't tell you why, there is nothing about the problem present, likely due to the reverting action

    What BSOD are you getting?
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 127
    Windows 10
       09 Aug 2016 #7

    It takes me more than an 1 hour to get to point of BSOD with Windows Anniversary Update and when I get there after less than 30 seconds it reboots restoring to previous version so I cannot see what error causes BSOD.

    Any ideas?

    Thank you for all help given.
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,910
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       10 Aug 2016 #8

    An idea: record it (a video) and upload it (to youtube, so it can be delayed)
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 127
    Windows 10
       10 Aug 2016 #9

    How do you record screen as video when doing Windows 10 Anniversary Update?
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,910
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       11 Aug 2016 #10

    Camera, phone?
      My System SpecsSystem Spec


 
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