BSoD Thread stuck in device driver - while gaming

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  1. axe0
    Posts : 14,903
    Windows 10 Pro
       New #11

    I'll digg in the files and provide suggestion(s) for a next step tomorrow when I wake up. I had something in mind, but can't remember for what and what it was.

    To answer your questions, you could if there are updates :)
    Please don't call yourself 'noob', most of us were in the same position as you are some time ago. Ask any question you want and you get an answer :)

    I know, your BIOS information is in a few places present in the files :)
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  3. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #12

    I did just see that the graphics driver had an update release that coincides exactly with when I first started having problems. But when I check on the AMD website they do not have any updates for me...

    Driver-Graphics - AMD (1)

    AMD High-Definition (HD) Graphics Driver 15.200.1055.0 Rev.A 408.1 MB Jul 18, 2016 Download
    HP's Terms of Use
    Details


    Please tell me that it is possibly this easy of a fix. Or don't because then that would mean I am a colossal bone head.
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  4. axe0
    Posts : 14,903
    Windows 10 Pro
       New #13

    AMD isn't where you should get your drivers from, you should get your drivers from HP.
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  6. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #14

    Sorry, all of the other info I found online told me to go directly to AMD and download their drivers. So, download the driver form HP then I take it?
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  7. axe0
    Posts : 14,903
    Windows 10 Pro
       New #15

    You'll mostly find information for systems running on desktops, for those it is not a problem to go to AMD directly :)

    As you have a laptop your laptop manufacturer is the best driver source, they usually alter their drivers. For some that is a -1, but often I see those that have used drivers that are not from the laptop manufacturer having their issues resolved with going back to the laptop manufacturer drivers.
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  8. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #16

    I will install those drivers and see what happens. Thanks again.
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  9. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #17

    Installed the new drivers from HP. This did not solve the problem. Still having BSoD problems, but now they seem to be happening all the time, not just when I am playing an online game.
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  10. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #18

    In fact, the frequency of the crashes seems to accelerated greatly. I just had my fifth BSoD in less than 2 hours. They were happening only about twice a day, total, before downloading the new drivers from HP's website.
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #19

    I understand what you're going through, but so long as you don't provide additional information nobody can help you with proper suggestions.
    BSOD Posting Instructions
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  13. mdmorgan9
    Posts : 13
    Windows 10
    Thread Starter
       New #20

    I guess I misunderstood the instructions the first time I read them. Do I need to attach a new log every time I crash?
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