Intermittent boot problems

sfbobb · 02 Sep 2016

Windows 10 Pro desktop. Runs fine when it boots. Will run for days with no problems, recovers fine from sleep. However, sometimes (not always) after being shut down for a day it will not boot. Hangs with blue windows icon and spinning dots. I have imaged the SSD and cloned that image to a new SSD SSD2. SSD2 worked fine for a week. Now it too has the same problem so I am thinking it is not the SSD. When the problem first occurred I was unable to boot until I restored the SSD clone to SSD1. Then SSD1 failed again after being shut down. So I switched to SSD2 and that worked fine for a week. Figured it was the SSD. Now SSD2 also fails to boot in the same fashion. Today it would not boot. Tried a W10 repair disk, that also failed to boot. Tried Macrium resuce, failed to boot. Shut it down, pulled power cord, let it sit for 5 min, booted like a champ. Now running fine.

Any suggestions appreciated.

essenbe · 02 Sep 2016

Welcome to the forums. How about going into bios, if you can, and tell me the Motherboard temps, CPU Temps, the values of the +12V, +5V and +3.3V.

sfbobb · 03 Sep 2016

Thanks. This is what I get from the BIOS. BTW, it started right up after restart and looking at BIOS.
CPU temp 40, System temp 39, Vcore 1.204, VDDR 1.584, +12=12.365, +5=5.053 did not see any 3.3v reading.

I am thinking of replacing mobo and CPU next. Migrating W10 will be a challenge but not sure what else to try. Thoughts?

essenbe · 03 Sep 2016

Those values look fine. Let me check a few things. BRB.

essenbe · 03 Sep 2016

Where are you getting the VDDR value? VDDR and Vdimm are the supply voltages to your ram.
In my bios, I can't find a VDDR value.

sfbobb · 03 Sep 2016

All those values came from the same section of the BIOS. I just copied what was there.

essenbe · 03 Sep 2016

What's confusing is that all Asus boards have the same BIOS settings, pretty much and I can't find a VDDR in mine. If you put a USB flash drive in formatted FAT32, on any screen you can press F12 and it will put a picture of the bios page you are looking at on the flash drive. I would show you mine, but I am overclocked and some of the values would be wrong for you. VDDR is usually either the ram voltage or the ram bus voltage. Make sure your ram voltage Vdimm on my board is what the specs are for your ram. Most DDR4 ram is either 1.2 or 1.35V. 1.2 is most common except for very high speed ram. Mine is DDR4-2800 and the ram voltage is 1.2. See if this helps.

Attachment 99721

sfbobb · 03 Sep 2016

That could be some of the confusion. It is a Gigabyte mobo, it is from 2010 and I am running DDR3 - 2000 DRAM. I will try to get a screen shot but what I quoted is what it is showing. I think the DDR3 spec is 1.65v so we are a little low but close.

essenbe · 03 Sep 2016

OK, I apologize. That was my fault. I'm old and easily confused

I got your thread confused with another one. My apologies.

essenbe · 03 Sep 2016

Ok, if you change Motherboards, Microsoft will consider that a new computer. Maybe if you were to try and activate by phone and explain you had to change motherboards they may help you out, but that isn't a given.

You should be able to boot into the repair options, this will show you several different ways https://www.tenforums.com/tutorials/2...dows-10-a.html To me the easies way should be to press the start button, power and hold down the Shift key and press restart. You should have several options, but maybe running startup repair will help.

It almost seems you may have some other type problem. If pulling the power plug and waiting for the power to drain from the board and then plugging back in works, it sounds more like a power supply or voltage regulation problem.